PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,933 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th December 2024

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd tried 3 different harness but my little dog wasn't happy so I tried PerfectFit. Delivery was really quick, getting the fitting right took a couple of goes but following the PerfectFit video's helped, a tweet here & there and now I have it right my dog is getting used to it, she seems more comfortable, the padding is lovely and soft so no more rubbing our walks are better & she seems happier. RESULT!”

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Posted 4 months ago

4th time lucky! A happy pup is the best review we can ask for. Than you! :)

Posted 4 months ago

“Amazing product! It fits my 4 month old Cavapoo perfectly! Initially I had to take it in further but it had expanded as he has grown! I have tried other harnesses and they just slip off/get caught and bother him! Thank you”

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Posted 4 months ago

And thank you, Claire for taking the time to leave us a review :) It is great to hear that your lovely Cavapoo's harness gave lots of room for him to grow!

Posted 4 months ago

“Our English Bulldog Chrwie has big head and shoulders but small back so finding harness always been a challenge. PerfectFit offers opportunity to buy 3 separate bits for harness so we git L-M-L which is perfect. Customer Services were amazing helping sort out sizing and also a Customs payment issue. Absolutely best ever Customer Care service.”

PerfectFit 5 star review on 12th August 2024

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Posted 4 months ago

Aw! Chewie is just beautiful, Cathy! It is lovely to hear that the team looked after you well. We are loving the lilac against her coat!

Posted 4 months ago

“Wouldn’t use another harness!!! What more can I say?!?!!”

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Posted 4 months ago

That's enough for us, Sharon :) Thank you so much!

Posted 4 months ago

“It was a. Perfect fit for my puppy.”

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Posted 4 months ago

This is great news :) Thank you for the 5 stars!

Posted 4 months ago

“Great customer service. Love that I can buy separate pieces so that harness is a good fit for my dog. Easy to put on and off, and soft so comfortable for my dog.”

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Posted 4 months ago

It is so lovely to hear that your pup is comfortable n their new harness, Brenda :) Thank you for the review!

Posted 4 months ago

“Perfect fit the first time for out second dog.”

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Posted 4 months ago

Yay! Love that you found the best fit for your pup first time round, Charlotte :) Thank you for your feedback!

Posted 4 months ago

“Ordered replacement part but ordered the wrong one, excellent service as always sorting this out.”

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Posted 4 months ago

We're glad you got the right piece in the end Peter :) Thank you for taking the time to write up a review.

Posted 4 months ago

“Finally received my PerfectFit this week, no fault of company, as it was lost by US mail for 4 days! Seems to fit my pup well, with room to grow with him for at least the next few months. I like that there are three components, so if he does grow out of the harness, I don’t have to replace everything. I also like the two point clips for leash maneuvering, as my pup still tends to pull a bit and want to be in charge of the walks. This helps me turn him much easier than previous devices.”

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Posted 4 months ago

We're sorry to hear that your package ran in to difficulties, Jami but very pleased to hear that you received your harness eventually and are happy with the fit and design :)

Posted 4 months ago

“Vet recommended a 3 piece harness as we bought & used many harnesses which didn't properly or insecure. Perfect Fit harness fits, llits safe and comfortable for the dog & owner. Highly recommend.”

PerfectFit 5 star review on 8th August 2024

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Posted 4 months ago

Thank you for leaving us your feedback and for sharing the picture of your lovely pup, Martyn :) It is great to hear that your dog is safe and comfortable in their new harness!

Posted 4 months ago

“This is the third harness we have purchased for our mob....this one was for a frenchie amd is the best harness I have found for her. We love how soft they are for them being fleece lined and robust too.”

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Posted 4 months ago

Wow! Thank you for coming back to us for a 3rd time, Elizabeth! It is great to hear that you are a fan of the soft fleece lining! Thank you for taking the time to leave us a review :)

Posted 4 months ago

“Does what it says on the tin - this harness really is a Perfect Fit, especially as my frenchie has spinal issues which means she's even more "chesty" than the average frenchie. The harness is so easy to put on, easy to adjust & I love that you can just switch out the top piece if you want a different colour. Customer service is second to none. I wasn’t sure of sizing so sent an email over & got a really quick reply with helpful advice. I tried 2 different top pieces & you can just return whichever pieces you don't need. And it turns out the sizing advice on the website was spot on too!”

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Posted 4 months ago

It is wonderful to hear that we are living up to our name, Karen :) Thank you for the review. We are so pleased to hear that your lovely Frenchie has a well-fitting harness and we look forward to hearing which colour top you will choose next! :)

Posted 4 months ago

“Fantastic harness which fits perfect, good thing is you can change out each piece as your pooch grows.”

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Posted 4 months ago

Glad to hear that you are a fan of modular design, Darren :) Thankyou for leaving us a review and we look forward to hearing from you as your pup grows!

Posted 4 months ago

“I have used Perfect Fit for a few years now as this type of harness really works for my dog. I have to say the colours are amazing. Also the Customer Service is the best I have ever received from any UK company. Would highly recommend.”

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Posted 4 months ago

Thank you for recommending us, Moira! It is great to hear that the team looked after you well and that you are a fan of our colour selection :)

Posted 4 months ago

“Great service and advice prior to purchase. Harness is really good quality and sturdy for our strong 4-5 month old golden retriever puppy. Will be using these harnesses from now on.”

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Posted 4 months ago

It's great to hear that you are with us for the long hall, Tim :) Thank you for the 5 stars!

Posted 4 months ago

“Amazing company, even better customer service! Nothing is too much trouble.”

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Posted 4 months ago

Thank you for your kind words, Richard. We are very pleased to hear that you are happy with the service that you received :)

Posted 4 months ago

“All good, very easy. We had to swap a piece, all without any issues.”

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Posted 4 months ago

It is great that you found the exchange service quick and easy. Thank you for the 5 stars! :)

Posted 4 months ago

“Excellent service & produc. Happy to send out harness sections to get the best fit prior to unsuitable ones being returned. Just had to replace our original harness after over three years hard use. Washes well - comes out of machine as new and nearly dry.”

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Posted 4 months ago

Thank you for coming back to us for a second time, Andrea! It is great to hear that your first harness stood the test of time :)

Posted 4 months ago

“I first heard about perfect fit, 13 years ago. When we went to rockingham dog show. Since then I have always told dog owners to try perfect fit. Staff are really helpful, the website is easy to use. The harness is secure and very good.”

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Posted 4 months ago

Wow! We love that you have been with us for so long, Zoe! Thank you for recommending us and for taking the time to leave us a review :)

Posted 4 months ago

“Delighted with our PerfectFit harness. This is our second one, as our Havanese has one for everyday and a different coloured one for her Pets As Therapy sessions. The harnesses are very light weight and comfortable for her. Love how you can buy separate pieces as and when required. Very well made and we would not use anyting else. Always recommending PerfectFit harnessess to our friends etc.”

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Posted 4 months ago

Thank you for recommending us to your friends, David! We love that your pup has one PerfectFit for everyday and one for best :)

Posted 4 months ago

PerfectFit is rated 4.9 based on 1,933 reviews