PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,940 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service again from Perfect fit - my border collie has been in perfect fit from being a pup and everytime he’s had a growth period the team have been so very helpful in sending out new pieces and reviewing photos of the fit- nothing seems too much trouble. I would recommend them to anyone”

PerfectFit 5 star review on 25th April 2024

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Posted 7 months ago

We love that we have been with you from the beginning,Tracy! Your boy is certainly looking very happy in his harness, thank you for sharing :)

Posted 7 months ago

“Great advice, great harness indeed perfect”

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Posted 7 months ago

We love that your new harness is perfect, Ruth! Thank you for taking the time to leave us your feedback :)

Posted 7 months ago

“The service was great. I chose a harness and because I thought it was a little too big, they offered suggestions, and sent me a range of alternatives for me to try. I then simply returned any un needed items. The team were helpful and responsive , and the process couldn’t have been simpler.”

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Posted 7 months ago

it is lovely to hear that you found the process of getting your pup the best fit nice and simple, Mike. Thank you for the 5 stars! It is much appreciated :)

Posted 7 months ago

“Always thrilled with our dog Alan's harness when we get a new one. So easy to fit and they don't look bulky. Come up like new when washed. Great product, would recommend to anyone .”

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Posted 7 months ago

Thank you for your recommendation, Annie! :) Wishing you and Alan many happy walkies ahead!

Posted 7 months ago

“What an incredible service and love the harness! My dog not only looks cute but appears so much more comfortable compared to other harnesses we’ve tried. Thank you so much!!”

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Posted 7 months ago

Thank you for the lovely review, Karen :) It is just great to hear that your pup is looking cute and comfortable in their new harness! Happy walkies!

Posted 7 months ago

“Excellent product, excellent customer service experience they really give everything to get the harness to be a great fit happy customer, happy dog, will not be going anywhere else will be ordering one soon for my 12 year old cockapoo, Thank you perfect fit .”

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Posted 7 months ago

That is exactly what we like to hear, Linda :) A happy customer and a happy dog are our goals! Thank yo for taking the time to leave us a review!

Posted 7 months ago

“This is the second perfect fit harness I have purchased as my dog had grown out of the old one . Even better than the old harness it’s super soft ,easy to fit and is fully adjustable not to mention it looks lovely too ! Definitely recommend this company .”

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Posted 7 months ago

Thank you for coming back to us for a second time, Christine and thank you for the recommendation! :)

Posted 7 months ago

“Ordered on Monday and delivered on Wednesday - I rang with the girth measurements and left everything else to customer services. Once the harness arrived we adjusted as per the video's online and it is a Perfect Fit for our Cocker Spaniel”

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Posted 7 months ago

We love that your experience was quick and easy, Stan :) Wishing you and your lovely Cocker happy walkies! Thank you for the 5 stars!

Posted 7 months ago

“Gemma at PerfectFit was very helpful, from giving advice about what size to have before odering to explanations after the harness and lead arrived. We emailed some photos plus a girth/chest measurement and from that got exactly the right harness components for our dog, a German Shepherd/Malinois cross. Very impressed by their customer service and the harness looks strong but soft and comfortable allowing the dog to move freely. No hesitation in recommending PerfectFit and looking forward to beginning training with the harness.”

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Posted 7 months ago

Thank you for your feedback, Simon. It is wonderful to hear that you are happy with your new harness and that Gemma helped you to achieve the best fit for your pup. We will be sure to pass on your thanks to her.

Posted 7 months ago

“Great service from perfect fit. We needed a different size piece and it was sent straight away. Very pleased with the harness for our Aussie Shepherd, Magic. Thank you.”

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Posted 7 months ago

Wishing you and Magic happy walkies with your new harness, Di! Thank you for leaving us your feedback.

Posted 7 months ago

“I ordered my harness but was not sure of the fit as my dog is a standard dacci cross with 3 legs and has a very deep chest and front end, I phoned Perfect Fit and they sent me a email and I sent them photos of my dog and they advised which harness I should buy, it came was easy to fit and I am really pleased with it, the staff where really helpful would recommend the harness to anyone...very impressed.”

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Posted 7 months ago

It is great to hear that you are so impressed with your pup's new harness, Susan :) We love it when we have been able to help with a well-fitting harness for an unusually shaped dog. Wishing you and your lovely dog many happy walkies!

Posted 7 months ago

“love this harness, service was brilliant and it fits perfectly”

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Posted 7 months ago

This is great to hear, Patricia. We are thrilled to hear that you are happy with your new harness :)

Posted 7 months ago

“The harness is comfortable adjustable, machine washable and looks great!”

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Posted 7 months ago

Thank you for your review, Alyson :) We are pleased to hear that you are happy with your harness all round!

Posted 7 months ago

“Was advised to get this harness by my dog trainer. Excellent service by Perfect Fit personnel. Nothing was too much trouble. Arrived quickly and feel really happy that this fits my miniature dachshund. Would highly recommend this company and product.”

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Posted 7 months ago

Thank you so much for your recommendation, Karen. It is great to hear that the team looked after you well and that your lovely little Daxi is happy their new harness.

Posted 7 months ago

“Good service Fits great and Spot much happier that it’s not put over his head”

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Posted 7 months ago

It's great to hear that the lovely Spot is happier with a harness that does not have to go over his head, Jane :) Thank you for taking the time to review us.

Posted 7 months ago

“great product - have had several”

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Posted 7 months ago

We love hearing from our long standing customers, so thank you for coming back to us once again and for taking the time to leave us a review :)

Posted 7 months ago

“It's what it says, a Perfect Fit. It fits and with a little more room to grow as he is only 6 months old. It's padded and comfortable so no rubbing. I would definitely recommend this to anyone looking g for a prefect fit harness.”

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Posted 7 months ago

Thank you for your review, Heather. We love that you are a fan of the super soft fleece lining. Wishing you and your pup many happy walkies to come!

Posted 7 months ago

“This harness is great! Fits my miniature poodle perfectly. He looks much more comfortable in it compared to his old harness.”

PerfectFit 5 star review on 19th April 2024

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Posted 7 months ago

What a great photo, Jessica! He certainly looks very happy in it! Thank you of taking the time to leave us your feedback.

Posted 7 months ago

“We've tried many harnesses for our dog and finally came across Perfect Fit, Gemma couldn't have been more helpful re. sizing and fitting, I'm so pleased with our purchase, it really is perfect.”

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Posted 7 months ago

Thank you for leaving us such a review. It is great to hear that you are happy with your new harness. We will be sure to pass your thanks on to Gemma :)

Posted 7 months ago

“Incredibly helpful people and a really good business model where you can try for size and easily return if it doesn’t fit. I cannot fault them or the product.”

PerfectFit 5 star review on 18th April 2024

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Posted 7 months ago

It is wonderful to hear that you found our exchange policy helpful, Bridgette. We love that you found the team helpful, too :) Thank you for taking the time to write us a review.

Posted 7 months ago

PerfectFit is rated 4.9 based on 1,940 reviews