PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,933 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th December 2024

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reuben is much more under control in his PerfectFit harness. He isn't pulling as much and he seems comfortable when it's in place. Very pleased.”

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Posted 3 months ago

It is great to hear that you are happy with Reuben's new harness, Gail and that he is comfortable in it. Thank you for taking the time to leave us a review!

Posted 3 months ago

“I came across perfect fit after speaking to a dog owner on holiday last year. Their little dog had a great harness on and they told us it was perfect fit. I phoned and got great advice and we now have the perfect harness for my Cavapoo. Also great that the pieces come separately so you can inter mingle the sizes.”

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Posted 3 months ago

Thank you Alison 😃 We love that you found the phone line helpful in choosing the best fit for you pup!

Posted 3 months ago

“Not a perfect fit as advertised. It’s not tailored to your dog, it’s a generic size they hope fits your dog perfectly. False advertisement!.. Disappointed to say the least.”

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Posted 3 months ago

Thank you for your feedback, Peyton. We're sorry to hear that you are not happy with the fit of your harness. The PerfectFit Harness is made up of three separate sections, all of which come in multiple difference sizes. This means that we can mix and match the different pieces to find the best combination for your pup. We can send you some alternative pieces to try, free of charge so that you can try them with the pieces that you already have. We will contact you directly to see if your would like to take advantage of our exchange service.

Posted 3 months ago

“The 2m training lead is great: it gives greater control, is adjustable in length, comfortable to hold and comes in a wide range of colours. It's easily strong enough to hold my 43kg dog.”

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Posted 3 months ago

Thank you for the review! We love that you are happy with your new lead and that you are finding it comfortable and strong 😃

Posted 3 months ago

“We have just bought a perfectFit harness and lead for our new dog, our resident dog already has the set. We wouldn't use any other harness or lead for our dogs, they really are the best. Ordering was easy and delivery was quick. Thank you PerfectFit.”

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Posted 3 months ago

And thank you, Julie for taking the time to leave us a review. It is great to hear that you have come back to us for a harness for your new pup! 😃

Posted 3 months ago

“I e-mailed for size advice and received a prompt response. My harness was received within a few days and is an excellent fit with room to grow. I have spent a lot of money on ill fitting harnesses so am very pleased to have found the PerfectFit brand.”

PerfectFit 5 star review on 18th August 2024

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Posted 3 months ago

What a lovely photo, Shirley 😃 Thank you for sharing! It is great to hear that you found our email service helpful in finding the best fit for your pup.

Posted 3 months ago

“Excellent made to measure mix and match to get the perfect fit for any dog. Very helpful friendly staff. We were very happy with the harness we purchased for our dog.”

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Posted 3 months ago

It's great to hear that you are happy with your pup's new harness Keith 😃 Thank you for reviewing us!

Posted 3 months ago

“Really helpful. Excellent advice on fitting with follow up check to make sure it fitted. Highly recommend and would advise use of fitting advice via photos to ensure proper fit.”

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Posted 3 months ago

It is great to hear that you found sending pics of your pup helpful in achieving the best fit, Joanna :) Thank you for your lovely feedback!

Posted 3 months ago

“Made a great difference to our boys, perfect fit, no rubbing, helped with the pulling also thanks!”

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Posted 3 months ago

And thank you to you too, Wanda for your lovely review. Wishing you and your boys many happy walkies ahead!

Posted 3 months ago

“Customer service is very good”

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Posted 3 months ago

It is great to hear that the team looked after you well, Louise :) Thank you for the 5 stars!

Posted 3 months ago

“This harness has proved really great for my dog, with it's variable fit positions that are easy to change and the seperate pieces. It is also good as it is so lightweight. My main reason for purchasing was that in the heat of the sun my dog doesn't need her harness to lock more heat in. This allows free movement without over heating.”

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Posted 3 months ago

Thank you for your lovely review :) We love that you are finding your pup's new harness nice and lightweight for use sunny weather.

Posted 3 months ago

“Ordered over the phone and the lady was extremely helpful. I paid for next day delivery and received it in less than 24 hours 😁 the product was very easy to assemble and seemed a lot more comfortable than his last one and great that it comes in 3 sections so you only have to replace sections as the dog grows. Will definitely recommend to all friends and family with dogs. Very happy customer”

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Posted 3 months ago

Thank you so much Adrena! Happy walkies to you :)

Posted 3 months ago

“By border terrier’s, Ronnie and Reggie are loving their PerfectFit harnesses. We used the online size calculator and each needed a different size but they really are a perfect fit. Thank you.”

PerfectFit 5 star review on 15th August 2024

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Posted 4 months ago

We love this Helen! Ronnie & Reggie look fab in Red & Blue. Thank you for taking the time to send a review and share this piccie with us :) Happy walkies!

Posted 3 months ago

“Gill was so helpful in helping with fitting our new harness. He has accepted the new big boy one without too much trouble. He is already walking better. Thank you 😊”

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Posted 4 months ago

This is fab to hear. We will pass on your thanks to Gilly! :)

Posted 3 months ago

“Purchased this product 2 years ago. It arrived quickly. It is slightly bigger than our last one purchased and material wider. Expected it to be wider and fluffier as new but not longer (approx 1 cm). Really like this as excellent product.”

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Posted 4 months ago

Lovely to hear, thank you so much Teresa :)

Posted 3 months ago

“Fantastic harness. Really comfy for the dog. Excellent craftsmanship. Also great customer service. I have chosen the wrong size, I received replacement with no time. Highly recomended.”

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Posted 4 months ago

Thanks so much Barbara :)

Posted 3 months ago

“An excellent harness and the three seperate parts make it easy to get the perfect for the dog. Easy to put on and looks comfotable for the dog. The lead is comfortable to hold and the fleece edge makes sure it's not harsh on your hand when the dog pulls.”

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Posted 4 months ago

We are so pleased that you like the harness and soft lead John. Thanks so much for the fab review :) Happy walkies!

Posted 3 months ago

“I already sent a email . Best harness ever , exactly as described Perfect Fit , v secure and more important my dog Bowie loves it .”

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Posted 4 months ago

We are so pleased that Bowie loves it! Thank you for your kind review and email :)

Posted 3 months ago

“We were replacing a previous Perfect Fit harness - we are very happy with the fir and quality and wouldn't purchase any other harness! Thank you.”

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Posted 4 months ago

And thank you for the lovely review, Conrad! We are thrilled to hear that you wouldn't go anywhere else for a harness 😊

Posted 4 months ago

“Really happy with our perfect fit harness and lead. Feels nice and secure. Great colours too. Fabulous service from the guys there, thanks for your patience - got there in the end! I tried a few different sizes to get the perfect fit!”

PerfectFit 5 star review on 13th August 2024

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Posted 4 months ago

We're loving the high vis yellow on your pup, Kirsten! 😊 It is great to hear that you found our exchange service useful to find the best fit. Thank you for the review!

Posted 4 months ago

PerfectFit is rated 4.9 based on 1,933 reviews