PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,937 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“George loves his new harness! Light weight, great qualitywith extra padding, he seems much happier...walking tall! Really quick and helpful customer service with the PerfectFit team assisting with sizing after I sent a photograph with the initial combination. Replacement items were received promptly. Would definitely recommend.”

PerfectFit 5 star review on 27th May 2024

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Posted 6 months ago

Hi Michelle Thanks so much for leaving us a review. We are pleased to hear how we could assist with exchanges and get something that was perfect for your dog. The beach pictures are so nice, your Schnauzer is modelling their harness beautifully! 🥰

Posted 6 months ago

“We have ordered several perfectfit harnesses for our three Dogs, our latest is our 14 week old puppy. We cannot fault any of the perfecfit team for help & advise when measuring & ordering our harnesses. Delivery has always been super quick & never a problem with sending one back if not quite right & ordering another one. Our latest purchase for our puppy fits amazingly & we know we can order new sides when she starts to out grow it (which won't be long by the looks of it!!)”

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Posted 6 months ago

Thank you for coming back to us once again, Mandy! It is great to hear that you have trusted in us for all of your dogs, including your new puppy :) We really appreciate you leaving us such a lovely review!

Posted 6 months ago

“I have been using Perfect Fit harnesses for many years now. They are great quality, well made, comfortable, you can get a great fit, they last for many years, and it is all backed up with great customer service.”

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Posted 6 months ago

What a lovely review, Lisa. Thank you :) We love hearing from our long-standing customers!

Posted 6 months ago

“Excellent harness - works really well on our 12 week old puppy. Like the fact that we can change out sections as she grows.”

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Posted 6 months ago

We love that you are a fan of the harness' modular design which you can upgrade as your little one grows. Thank you for taking the time to write us a review :)

Posted 6 months ago

“Great service from start to finish. Expert advice offered. Our rescue whippet is already much happier having his harness on. Would definitely recommend.”

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Posted 6 months ago

It is wonderful to hear that you are happy with the service and advice that you received. Wishing you and your lovely Whippet many happy walkies!

Posted 6 months ago

“Great fit and easy to interchange parts when required.”

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Posted 6 months ago

Hi Sarah Not only is it lovely to read such a nice review but your photo of those 4 happy faces says it all! 🥰 Thanks so much for leaving the review.

Posted 6 months ago

“Our 5y/o rescue dog Phoebe, is a rather odd shape, so it was good to find a harness where you can mix & match the parts to obtain the 'PerfectFit'. This harness is a great idea & ensures that every dog gets its best fit.”

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Posted 6 months ago

Thank you, Keith. We love when we have been able to help with a well-fitting harness for a pup who has struggled in the past. Thank you for your review and wishing you and the lovely Phoebe many happy walkies!

Posted 6 months ago

“I've just bought a pair of new PF harnesses, after many years of using them on my previous dog. Both dogs have been very diiferent types, and it's been easy to find a good fit for both. The harnesses are invariably great quality, and my original ones have been washed more often than I can describe, and invariably dry quickly and come out looking great. With my current dog, a young and extremely 'enthusiastic' patterdale, the wider width is comfortable when subjected to an absurd amount of pulling, and gives me a lot of confidence that it won't let me down. PF harnesses may be a little more expensive than some, but they are worth every penny and I would thoroughly recommend them.”

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Posted 6 months ago

Thank you for your lovely review, Graham! We love that you have come back to us once again for a harness for your lovely Patterdale. It is great to hear that the harness give your confidence on your walks.

Posted 6 months ago

“It really is a perfect fit for my toy poodle with just one measurement.”

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Posted 6 months ago

We love that your little one has their PerfectFit, Gail! Thank you for the 5 stars! :)

Posted 6 months ago

“Really helpful with the fitting of my puppy’s harness. Love the colour(pink) and how soft it. Easy to put on. I still have all my fingers!”

PerfectFit 5 star review on 26th May 2024

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Posted 6 months ago

Well, your puppy certainly looks happy in their new harness, Tracey! Thank you for your lovely review and for sharing such a cute picture! :)

Posted 6 months ago

“The people in this company are amazing! My dog is a mixed breed with a little body and large chest, so getting a harness which would fit, and that she would tolerate, was a problem. After sending pictures and measurements to PerfectFit, the sent me her new harness. I'm thrilled to say that she loves it! These people are very helpful and kind. I won't buy from anyone else!!”

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Posted 6 months ago

We are thrilled that you are so happy with your little one's new harness, Wendy :) It is fantastic to hear that the team looked after you so well!

Posted 6 months ago

“My original PerfectFit harness bought from a pet shop had to be returned as it really wasn't suitable. A full refund was given. I then contacted Perfectfit by phone and spoke to a very helpful customer adviser. I have now received the correct sizes for my dog,who is hard to fit as she's really quite small. Love harness and my dog seems happy and comfortable wearing it. Highly recommend.”

PerfectFit 5 star review on 25th May 2024

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Posted 6 months ago

It is great to hear that your little one is happy in her new harness, Elaine. The red looks great against her black coat!

Posted 6 months ago

“Was struggling to find a harness that fits Pippa as she has a lot smaller base of her neck than her chest area. This harness is great as it has different parts to it that you can have different sizes in which means it fits snuggly in all areas. Looks comfortable and nice to look at.”

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Posted 6 months ago

Well, Pippa certainly looks very happy in her new harness, Samantha! Thank you for your lovely review and picture.

Posted 6 months ago

“Great quality harness. Helpful advice for sizing. Our rescue giant breed dog has had no issues with harness & walks so much better than being led by collar. Thoroughly recommend”

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Posted 6 months ago

Thank you for leaving us a review, Anna. We love that your lovely rescue is happy in their new harness :)

Posted 6 months ago

“Very helpful. Spoke to someone in the office when we had ordered the wrong size, they where so helpful and sent the required piece before I had even the wrong size back to them. Definitely recommend using PerfectFit”

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Posted 6 months ago

Thank you for recommending us, Jane :) We are very happy to hear that you found our exchange service useful to ensure the best fit for your dog.

Posted 6 months ago

“Amazing customer service! My first puppy harness was slightly out but replacement pieces were sent out and I now have one happy pup. The Perfect Fit harness fits so much better and feels as if more of a comfortable fit too. Can’t recommend highly enough.”

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Posted 6 months ago

A happy puppy is the best review, Sarah! Thank you for taking the time to share your thoughts :)

Posted 6 months ago

“I’m so pleased with this fleece training lead; it’s all of the comfort and excellence I’ve come to expect from perfect fit leads and harnesses. Adjustable according to the walk, dog, context you’re out in with your dog. Highly recommended”

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Posted 6 months ago

We love that you are happy with your new training lead, Cathy! Thank you for your positive feedback :)

Posted 6 months ago

“Have been using perfect fit for 13 years and have never had a problem with them. If you need help with sizing the staff at the end of the phone are very helpful and knowledgeable. We have no issue recommending this product and company.”

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Posted 6 months ago

Thank you for your kind words, Annette :) It is great to hear that you found our helpline useful. We are always happy to chat things through on the phone!

Posted 6 months ago

“After attempting to find a decent lead that 1. Fit well and 2. My pup couldn’t escape out of I came across Perfect Fit. Emailed customer service as I wasn’t sure where to start. Service I received was amazing, instructed me what to buy and what he size. Sure enough it’s a perfect fit. Highly recommend 5 star product.”

PerfectFit 5 star review on 23rd May 2024

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Posted 6 months ago

Thank you for the 5 stars, Jo-Anne! It is great to hear that the team looked after you well :)

Posted 6 months ago

“We won our first set in a competition on Instagram but I liked them so much we ordered a second. The customer service was FAULTLESS. And the product is amazing, it actually is the perfect fit. We’ll definitely be getting more!!”

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Posted 6 months ago

Aw, that's lovely Jen :) Thank you for coming back to us. Wishing you, Alfie & Dougie many happy walkies and we hope to hear from you again soon!

Posted 6 months ago

PerfectFit is rated 4.9 based on 1,937 reviews