PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,935 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th December 2024

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As per the name it is a perfect fit. I really struggled get another harness on him but this one he loves and is no problem. Lead is also very good”

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Posted 3 months ago

We love that we are living up to our name, Louise! It is lovely to hear that your pup is happy and comfortable in his harness 😊

Posted 3 months ago

“Great service and fantastic products. I recommend them all the time.”

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Posted 3 months ago

Oh wow! Thank you for recommending us and thank you for taking the time to leave us a review. It is much appreciated 😊

Posted 3 months ago

“received excellent advice on size of harness fir 3 mth old labrador puppy.”

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Posted 3 months ago

We are pleased to hear that you are happy with the advice that you received on a harness for your lovely Lad, Michael :) Thank you for your review!

Posted 3 months ago

“Excellent harness, im realy pleased and if by magic my dogs dont pull! Amazing”

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Posted 3 months ago

Wow! This is great to hear, Elaine! Thank you for leaving us your feedback :)

Posted 3 months ago

“I thought I needed to reorder a whole new harness as my dog had grown in size, however I spoke to someone who said I only needed to order 2 bits of the harness and was advised of the size. The harness fits perfectly. Great service from PerfectFit.”

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Posted 3 months ago

It is lovely to hear that the team looked after you well whilst upgrading your harness, Karen :) Thank you so much for the review!

Posted 3 months ago

“So good I immediately sent for another harness top and leash for my dachshund.”

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Posted 3 months ago

Aw! This is lovely to hear, Sarah! Wishing you and your Daxi many happy walkies ahead!

Posted 3 months ago

“The advice we received about getting another part for our dog's harness as she had grown since being a puppy was exceptional.”

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Posted 3 months ago

It is great to hear that the team looked after you well whilst upgrading your puppy's new harness. Thank you for the lovely review! :)

Posted 3 months ago

“Excellent service and products👍”

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Posted 3 months ago

It is great to hear that the team looked after you well and that you are happy with your new harness, Dorothy :) Thank you for leaving us your thoughts!

Posted 3 months ago

“Still waiting for it to arrive!”

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Posted 3 months ago

Thank you for your review, Diane. We have just had a look for you and Royal Mail say that they delivered your parcel yesterday (9th Sept). We will contact you directly to double check this.

Posted 3 months ago

“They were very helpful on the phone and new everything about the product very friendly and the product came very quickly would definitely recommend them.”

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Posted 3 months ago

Thank you for the review, Tez! It is great to hear that the telephone team looked after you well while choosing the best fit for your pup :)

Posted 3 months ago

“Excellent/Perfect fit for our miniature Schnauzer. Great service with an standing returns/replace policy.”

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Posted 3 months ago

It is great to hear that your lovely Schnauzer's new harness is a good fit and that you found our exchange service useful. Thank you for taking the time to leave us a review, Leon :)

Posted 3 months ago

“Massively impressed with this harness. On arrival it seemed a little loose so after speaking with Gilly at customer service alternative pieces were sent out so we could achieve the best fit. Very well made with great padding where needed and excellent customer service, highly reccomend”

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Posted 3 months ago

Thank you for recommending us, Michael :) It is great to hear that you are pleased with your new harness and that you found the exchange service useful to ensure the best fit. We will be sure to pass your thanks on to Gilly :)

Posted 3 months ago

“Excellent harness - finally found something that fits my little pug and keeps her safe!!”

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Posted 3 months ago

It is lovely to hear that you have found your Pug's PerfectFit, Amanda! Thank you for taking the time to leave us your feedback! :)

Posted 3 months ago

“Exactly what it says, I have struggled to my my dog a harness that fits him, but then I saw a company that sold these and I got one for my elderly dog, then got one for my young pretender .. would highly recommend these to anyone and well worth the money.”

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Posted 3 months ago

It is just lovely to hear that you have treated both your older and younger pups to a new PerfectFit, Lesley! Thank you for leaving us a review :)

Posted 3 months ago

“Product is great very comfortable Great customer service on exchange to a larger size”

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Posted 3 months ago

We love that your dog is comfortable in their new harness, Christine and that you found the exchange nice and simple. Thank you for the review! :)

Posted 3 months ago

“Lovely soft padded harness. Fits my little Portuguese Podengo beautifully. Great that the xs and small parts can be used to get a great fit”

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Posted 3 months ago

We love that you are a fan of the super soft fleece padding, Denise and that your lovely Podengo is happy and comfortable in their new harness. Thank you for taking the time to leave us a review :)

Posted 3 months ago

“The proof is in the name! Our pup’s harness is a perfect fit and he is willing to have it put on as it doesn’t have to go over his head. It’s been in the sea and it dries pretty quickly. Looking forward to get new pieces as he grows. Special mention to customer service who answered quickly and were great with the recommendations and advice.”

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Posted 3 months ago

We love that we are living up to our name and that your new harness is holding up to puppy life, Jeanieve! What a gorgeous video! Thank you so much for sharing :)

Posted 3 months ago

“Thank you & I personally don't feel you need to improve your service. My call was answered quickly, your colleague gave excellent support & added two additional pieces incase the pieces didn't all fit & this was excellent as Poochie needed a mix of sizes. Your colleague was also friendly & relatable. Bye ☺️ p.s. yesterday I returned the two items not required.”

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Posted 3 months ago

Thank you for your feedback, Carole and for returning the unwanted pieces, it is much appreciated :)

Posted 3 months ago

“The harness is of a good quality material soft and flexible however the adjustment bucked tend to allow the unit to become loose after only a few outings. I would highly recommend this harness to anyone. I will have to ask for a smaller front section for my girl as the one sent is loose and at its fullest adjustment”

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Posted 3 months ago

Thank you for your feedback, Carol. We are pleased to hear that you are happy with the quality of your harness but it sounds as if the fit you have isn't quite right as the adjusters should not loosen throughout a walk. We will contact you directly to check the fit and organise an exchange.

Posted 3 months ago

“My dog is very happy with her new harness and lead. She’s worn PerfectFit since she was a puppy. We wouldn’t use anything else.”

PerfectFit 5 star review on 4th September 2024

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Posted 3 months ago

And she is certainly looking very smart in the green! Thank you for sharing this lovely picture with us! :)

Posted 3 months ago

PerfectFit is rated 4.9 based on 1,935 reviews