Perfect Smile Reviews

Name: Perfect Smile
Rating: 4.60

4.6 Rating 690 Reviews

92 %

of reviewers recommend Perfect Smile

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4.6

Based on 690 reviews

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Perfect Smile 1 star review on 29th May 2023

Anonymous

Perfect Smile 1 star review on 13th August 2022

Warren

Anonymous

Anonymous // 01/01/2019

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“They are horrible in customer service and very rude they block people on social media like children they are very unprofessional and need to be shut down they are damaging peoples mouth thankgod they didn’t accept my consultation because I would never want to put this kind of money in these horrible people pocket !! They will get what they deserve karma they should rename to horrible smile experience cause that’s how they make people feel !!”

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Posted 1 year ago

“Dr. Oscar Espinosa oh is nothing more than a bait and switch artist. His original evaluation from panoramic x-rays and visual inspection was between five and $7000, $7000 being the worst case scenario. All of the work he needed to get done was completed in one day and the price magically jumped to $14,000. He did nothing extra nor did he give any warning. He required payment in full before he would place the upper zirconia bridge. After charging half of the payment on my credit card, my US Bank app sent me a notice of an additional charge of $1000 that have been scanned in Mexico using that card the card was locked in a safe and no one else had access to it until Perfect Smile ran the charge. Someone in their office scanned my credit card and charged an extra thousand dollars. I called US Bank immediately and disputed the charge.”

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Posted 1 year ago

“I would like to invite all customers that have had bad experiences to post their genuine reviews. A couple of months ago, and for years this business only had 3 stars. I was told I would have two teeth cemented into my mouth. No one ever told me that my teeth were going to be ground down. After seeing them, I suffered 3 serious infections. They pulled the wrong tooth of my husbands, and I have a friend who had a drill bit left in her gum which led to heart disease.”

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Posted 1 year ago

“I’m writing this review while I’m sitting in my hotel room in Medellín , Columbia brought my son and girlfriend down here to get veneers in good faith that Perfect Smile would do a great job . My sons teeth came out ok but my girlfriends veneers ended up being a horror show . They ask you to pick out some veneers from their web site that you like and the ones we picked out didn’t come out anything like she picked and she’s been crying in the hotel Room for almost 2 days . They wouldn’t let us speak to Mathew the owner he told us “end of story “ his exact words . We offered to pay for them to get what she wanted and they told us to go fly a kite . We went to get x rays at another place and told us the veneers are too long and not shaped correctly , my girlfriend says she has horse teeth !! We now have to come back to another place a month from now and spend $7000 to fix them. On a side note we were quoted $13,600 to do my son and girlfriend I ended up paying $18500 so whatever you get quoted make sure you k ow you’re gonna pay more . After further research there’s many places reputable and much less in price . I’m a business owner myself and have never in my life been treated the way Perfect Smile treated us . All they had to do was invite us back to make us whole and everything would’ve been fine . When we asked to talk to Mathew the owner that guy refused to talk to us but he was fast to collect the money up front . I wouldn’t recommend perfect smile to anyone because if something goes wrong you’re screwed . My girlfriend is devastated to say the least !! We were even asking them if we paid to fix them would you do that and they turned their backs on us . You have no recourse do not pay cash like I did and they charge 5% on credit cards and additional fees to follow . Do not pay up front wait till they finish or you may get screwed like we did . During the procedures everyone is whispering to each other as well makes you feel completely uncomfortable . I could keep going but I think you get the hint . .”

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Posted 1 year ago

“HORRIBLE HORRIBLE PLACE !!! Do not come here for anything ! They will treat you like garbage and dismantle your mouth. Came here for veneers and left with all different shades of teeth !!! They do not listen to their patients and rush through everything. They do not do explain things and will not make you feel comfortable. The whole staff is unprofessional and the whole operation is a sham !!!! They will dismiss your concerns and not help you if things go wrong. Almost $20,000 spent in their clinic and they dismissed me like a piece of trash. The mist unprofessional group of doctors I have ever seen and they do not care about their patients. They will destroy your teeth !!! STAY AWAY”

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Posted 1 year ago

“They deliberately damage some teeth to perform unnecessary operations. Not good exploitation. They are dishonest .. Try to avoid going there”

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Posted 1 year ago

“Brushes keep breaking! It costs too much to replace them! I made a mistake purchasing this toothbrush!”

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Posted 1 year ago

“My toothbrush stopped working after one year. I sent to emails to customer service/support and never received any acknowledgement.”

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Posted 2 years ago

“Great dental practise with a very friendly receptionists and great doctors. Especially Dr Sam Adari is the best dentist, he’s really professional at what he’s doing.”

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Posted 2 years ago

“Visited the Woking branch, lovely customer service from Heena at the reception desk and Helen dental nurse. Had the best experience made me feel comfortable and at ease. Deffo reccomend”

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Posted 2 years ago

“We visited the Wokingham branch on the 6th of September with my daughter and granddaughter. Eloise on the reception desk was so welcoming, professional and friendly. The dentist Dr Davish was so good with our three-year-old making it a comfortable experience along with Lois. Kepp up the great work!!”

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Posted 2 years ago

“Perfect smile conned me when I came for implants and fitted Bridges, they aint even cut right and dont fit to the gums, they extracted 2 teeth and put permanent Bridges over them ,the gums have to heal first , a 3 ml gap there, also they slipped and put a big hole in my tongue, and now have me blocked and offer no refund at all , they demand English cash off everyone so nothing goes through the books, the Turkish government will know on Monday all about it , dont come here they hide the bad reviews on Google to , its all a scam no refund offered after I told them that's whay I need , its going cost 9k to put right and more.pain”

Helpful Report

Posted 2 years ago

“Poorly carried out treatment resulting in very costly repair work needed - do not reconnect”

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Posted 2 years ago

“Lavender hill awful place avoid at all costs. Rude receptionist, unecessary work carried out no aftercare service. Once you’ve paid they’re not interested. Go elsewhere.”

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Posted 2 years ago

“Very bad practice, non-professional dentist and using cheap materials, I do not recommend to anybody. It is waste of time and money. I went for 3 appointments so far to treat my tooth, as I got severe pain, all what was done is removed the old permanent filling and put new temp filling, they charged £89 for 3 appointments, when I went to other dentist, they are professional, they treated my tooth in one appointment. The reception is terrible, every time I ring them, the first I hear “please hold the line for me”, one day I waited for 25minutes and nobody come back to me.”

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Posted 2 years ago

“Unable to fix small repairs and less concerned on good quality treatment robust root canal. They fake there google postive reviews on a regular basis.”

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Posted 2 years ago

“I recently went dr. Veera saravana perumal at perfect smile he was unprofessional fully money minded. My husband went 5 tooth root canal but he pulled 12 teeth. We went ask about he said I took that all with ur husband permission. Now my husband very shy to face anyone he removed my husband multiple tooth he ask money money for daily minimum 20000we paid 69200 last balance only 14000 that time i told please first complete the root canal hereafter I will pay the balance but next sitting that doctor act very rude he tighten the implant without injection my husband was very injured fully pain and my husband asked to the doctor very please give any medicine but that doctor told go to the pharmacy and take any paracetamol tab. We are not take free treatment but he treated very rude. Now I went another dental now the new doctor said I don't know why the doctor put implants its fully unwanted so now now I lost my money and treatment now took most of tooth now we need to fix 12 teeth only upper I thing he is not a doctor he missed more fingers in his hand he was not to eligible to practice and his location was loacation saravanapatti viswasapuram bus stops .”

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Posted 2 years ago

“6000 patients left without medical care due to recent decision to delist NHS patients.”

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Posted 2 years ago

“Staff are so rude arrogant and dishonest at reception, I had a filling with clean its was done to a poor level and care its not smooth its leaking painful when i eat something sweet needs to be done again. Avoid Perfect Smile at all cost nothing perfect. Not to my expectations.”

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Posted 3 years ago

“Very unprofessional behavior from the dentist. Went to do an invisalign consultation in the West Hampstead clinic and left with no estimation on the price or the lenght of the procedure. I expressed my dissapointed, but still I wanted to take a prochure with me and the dentist said ”I will give to someone who needs it”. Very unprofessional behavior!”

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Posted 3 years ago

Perfect Smile is rated 4.6 based on 690 reviews