“Absolute disgrace of a company and clearly scammers.
Ordered perfume for my mums Christmas present, it was shipped (apparently, doubting it now) 17th Dec with Royal Mail tracked 48 hours. Still hasn’t arrived as of today (29th January) and they keep trying to fob me off with needing to check royal mails tracking/ royal mails tracking isn’t working today/ contact us in 7 days if you haven’t received it (that was over 2 weeks ago)
I will be taking this further.
DO NOT USE”
“Sell non authentic fragrances for men. Purchased a fragrance that does not seem genuine. Doesn’t have an engraved batch code number on the bottle, & smells nothing like original.”
“Arrived quickly but smelt totally different to the same shop bought product that I already have, it left a horrible red mark on my neck which is still there after six days. AVOID THIS OUTFIT AND BUY FROM PROPER SHOP.”
“I don’t understand why there’s so many negative reviews, always had genuine perfume delivered. When my parcel was lost by Royal Mail once I received an exceptional customer service help !
Highly recommended !”
“Shocking! Perfume arrived and made me itch and smelled completely different. Knock off and I didn’t expect this for the large amount of money I paid. I am livid, a complete rip-off!!! Packaging awful and no refund or communication. Other reviewers clearly getting paid to leave 5* feedback. PLEASE DO NOT BUY FROM THIS COMPANY!”
“Originally got an aftershave here for myself and had a really good experience. Thought I'd get a present for Mother's Day too and this order was just as easy, quickly delivered, and my mum loves it!”
“I returned the product that I believe not genuine as it made my eye itches after I used them last April 2022 and check
Post office online and found out that they received the product On the address on a prepaid address they provided! Tried to contact them but still ITS NOW NEARLY JULY THERE STILL NO REFUND THAT THEY PROMISED!”
“I had purchased some products from Perfume Price, recently Mont Blanc Explorer, I had seen some quality discrepancies against an existing bottle I still had, after emailing Perfume Price, I accepted there explanations. Yesterday 22-03-2022 I received another order for Aqua Di Gio Profondo - this morning, the spray wouldn't work properly. This should absolutely not be the case, you wouldn't expect this quality from products. I'm extremely disappointed which further has made me question things.”
“WORST EXPERIENCE EVER!
Worst experience ever, still having an ongoing issue since early December 21. I have still not received two orders from perfume price, they are extremely slow in replying to any emails, I have been waiting over a week for a single response from customer service. I have not received my good, the issue has been looked into but there is proof of delivery, I have explained to perfume price I would like a redelivery or a refund and they offered me an Apology?!
I want this issue resolved at the earliest, I have been waiting for a response for over a Week, each response seems to be taken a week or more to reply as if your team is deliberately ignoring this matter!
Claudia”
