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Personalised Favours NZ Reviews

4.7 Rating 735 Reviews
94 %
of reviewers recommend Personalised Favours NZ
4.7
Based on 735 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Personalised Favours NZ Reviews
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Email:

digital@personalisedfavours.com.au

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I recieved 2x Xmas presents both for my parents. Upon arrival i checked the goods and something seemed amiss when i heard a rattling in one of the boxes that had 2x engraved wine glasses in a box. One of the glasses had completely shattered because of insufficient safe packaging to protect the glasses and there was no "Fragile" sign on the box. The other package arrived perfectly fine and everything was in one piece. Got on the phone to customer service straight away and they're sending out a replacement glass before Xmas comes so I'm hoping upon arrival of the replacement that I can give one whole present and not just one intact and one shattered glass. Overall service was good but there can be some improvement made on the safe packaging of fragile goods and enforcing fragile labels on the boxes so the couriers know they can't be thrown around when being handled.
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Posted 2 years ago
Money Box arrived as ordered on time It was well packed and I was informed how it was tracking for delivery thank you.
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Posted 2 years ago
Timely delivery, goods just as described and ordered. Would recommend dealing with this trader
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Posted 2 years ago
Our personalized coasters turned out exactly how we wanted them! Communication was easy and responsive. Very happy.
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Posted 2 years ago
Brought a personalized pen as a gift and it was perfect! Great price for a means full, personal gift
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Posted 2 years ago
The products were absolutely amazing my nieces are going to love them. There was a little tear in the packaging for the cutlery but thats fine. The parcel itself on the other hand looked like it had seen better days. Had a hole in the top and looked like it had dropped on its side. Other than that the quality was perfect!
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Posted 2 years ago
Excellent products, super efficient service and delivery Recommend this company wholeheartedly
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Posted 2 years ago
excellent product - really appropriate for my son and he loved it
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Posted 2 years ago
Very impressed with the service. Prompt and consistent communication. There was an initial error with my order and the turnaround time between notification of the error and receiving the rectified order was super quick. The communication was very efficient. You all live up to the name of the business and ensure you keep things at the personal level. Super happy with my experience. Gretchen.
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Posted 2 years ago
They are work is fabulous. I ordered two board, asked different disign. I gave to them my design, and when I get it I was so surprised they made more than perfect what I though. I'm definitely going to order agian. My family(who I present it) are loved it. Thank you so much for your hard work!
Personalised Favours NZ 5 star review on 28th November 2022
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Posted 2 years ago
Great products, good price and didn't take long to arrive.
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Posted 2 years ago
It was better than what I expected!
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Posted 2 years ago
I’ve used Personalised Favours a few times now and the process has be seamless. The products also arrived well before I had expected, which was also amazing.
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Posted 2 years ago
Awesome work it’s freaking awesome! Can’t wait to give it to my mate for his 21st!
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Posted 2 years ago
Amazing would definitely recommend
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Posted 2 years ago
The company were great to deal with and quick to reply to questions. As for the gift, my boyfriend LOVED it, he was carrying it around, cradling it and saying how much he loved it. Friends have come over and remarked on it, and I continue to be thanked for it a week later. Highly recommend if you want to feel smug for giving the best gift - and I've noticed he's been asking a lot of questions about what I want for Christmas now!
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Posted 2 years ago
Great quality and beautifully presented engraved beer mug and bottle opener
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Posted 2 years ago
Looks great and love the detail definitely will be making another purchase :)
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Posted 2 years ago
Great communication and follow up! Items purchased were exactly as pictured (actually better)! I love them and I know the recipients will as well! Will definitely be using again. Thank you
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Posted 2 years ago
Best gift I have ever brought for my partner and he loved it thank u so much.
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Posted 2 years ago
Personalised Favours NZ is rated 4.7 based on 735 reviews