Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.88

4.9 Rating 2,547 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 8th January 2025

751

Anonymous

Anonymous // 01/01/2019

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“Such a lovely design , a perfect piece. I loved it”

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Posted 2 years ago

Thank you so much! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Lovely item Personalized for father's day. Prompt shipping”

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Posted 2 years ago

We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours. Thank you so much Mia!

Posted 2 years ago

“I have ordered 5 items in multiple order and every time I am so happy with the quality of the products, the delivery time and the customer service is class 🤌 well done team, I'll be placing lots of future orders!”

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Posted 2 years ago

Thank you for your support Amelia. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Very quick turnaround time and quality product”

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Posted 2 years ago

WOW! Thanks Kim. We truly value your review and so glad you love our amazing products.

Posted 2 years ago

“great service and speedy delivery.”

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Posted 2 years ago

We really appreciate you sharing your review of our service. Thank you Natalie!

Posted 2 years ago

“It was a gift to friend and she was very pleased with the product. Thank you”

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Posted 2 years ago

Thank you so much Kana! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Very happy with the items I ordered”

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Posted 2 years ago

Thank you for your review Margaret, It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“I ordered the picnic table. Twice it was delivered with a large scratch on the front leg. Wasn’t going to try for a third time. Luckily they refunded me. Not sure what goes on with their quality control.”

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Posted 2 years ago

“These were purchased as a gift for a family member. She is so happy with them. They are beautifully made and made perfect presents!”

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Posted 2 years ago

Thank you so much Paige! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“So happy with my personalised wine box. It makes the perfect gift. Each time I deal with Personalised Favours I have been impressed with the prompt efficient service and the quality of my purchase.”

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Posted 2 years ago

Hi Julie, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience.

Posted 2 years ago

“This is the second year I have purchased from Personalised Favours for birthday and teacher gifts. The whole process is easy and seamless, communication is efficient and fantastic. Highly recommend Personalised Favours. I'll be buying more...”

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Posted 2 years ago

Thank you for your feedback Marleen! We really appreciate your continued support. Stay safe and have a lovely day.

Posted 2 years ago

“I loved the item however the chosen delivery service threw my item over my fence resulting in the breakage of my $100 order. When I let the company know I hit a bit of a brick wall. Eventually, I was told if I agreed to pay for postage again the order would be redone. Not acceptable and I received a hostile email stating I should have taken out insurance. Looking at how the items were packed I'm not surprised they broke even if they weren't thrown over my fence. I provided evidence via photographs but only after a google review stating the facts did I get an offer of replacement. too late for my event and I will never recommend or order from this company again,”

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Posted 2 years ago

Hi Sue, Thank you for your recent order and review with personalised favours, We certainly appreciate feedback from our customers and are sincerely sorry for your disappointment with the delivery of your order. We do take pride in our customer service and always aim to assist and believe we have a quick response time with our customer queries. We will always replace orders that are damaged in transit at no cost however reshipping charge is based on what method of shipping customers have purchase being either regular uninsured and insured shipping. Our team follow these policies and procedures, However on this occasion you paid for uninsured shipping and we did reach out and offer to replace your order and incur the cost of shipping. Unfortunately we did not get the opportunity show you the true PF experience and help you as we didn't receive a response. Please contact us and we’ll do all we can for you. Kindest regards Team PF

Posted 2 years ago

“Fantastic customer service. Great product. Well priced.”

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Posted 2 years ago

We are so glad to hear what you thought of our product and service. Thank you so much Mitchell!

Posted 2 years ago

“Love the engraved jewellery box it looks great. I thought it would be a bit bigger because I could not locate where the size of it was. Overall I still like it.”

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Posted 2 years ago

HI Angela, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“I got engraved flask and glass for my boyfriends 21st and it was so beautifully done. Thank you so much xx”

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Posted 2 years ago

Hi Stefania, We really appreciate the 5 star rating! It was our absolute pleasure to provide you with your special gift and look forward to helping you with your future purchases.

Posted 2 years ago

“absolutely wonderful service. the quality of the overall product is exactly like the pictures. wonderful”

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Posted 2 years ago

We really appreciate you sharing your review of our product & service. Thank you Aimee!

Posted 2 years ago

“Very happy with the products received! Ordering process was very easy and staff were very friendly and helpful. Thank you!”

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Posted 2 years ago

Hi Satia, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience.

Posted 2 years ago

“Great service , well priced and awesome products , I sent a few items interstate for my Son's 21st Birthday, no hassles or issues and would highly recommend”

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Posted 2 years ago

Hello Morgan, You have made our day with such wonderful feedback.We are so happy you have loved your experience shopping with Personalised Favours.

Posted 2 years ago

“Very happy with the purchase”

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Posted 2 years ago

Thank you for your review Lovepreet. It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“Wonderful business - great products and outstanding prompt customer service! Highly recommended.”

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Posted 2 years ago

Thank you for your feedback Kylie! We really appreciate your recommendation and support.

Posted 2 years ago

Personalised Favours is rated 4.9 based on 2,547 reviews