PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I do like the product didn't work as well as i thought as puppy did go back a few times but does make the house smell so much more I will keep using it and will purchase more .it is so much better than any other brands I've used good work pet lab for making a safe product for us to use”

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Posted 10 months ago

“Completely removes mark and smell. Very happy”

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Posted 10 months ago

“This stuff really works!! So glad I got it!”

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Posted 10 months ago

“Pet-Lab we love you. A product that works, does what it claims and leaves our house with a positive fragrance. We love our pets, however, they do leave some interesting parcels or fluid surprises. Your product and a little wipe cleans that surprize clean away. Thank you.”

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Posted 10 months ago

“I can’t thank you enough for such an amazing product. We got a puppy towards the end of our lease. We had fake grass in our courtyard and even in the short time it was hard to eliminate the smell. Until I found Pet Lab. Almost instantly removing all odours. Highly recommend!”

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Posted 10 months ago

“Works really well on the smell will be buying again”

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Posted 10 months ago

“Great product, I will be buying it again.”

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Posted 10 months ago

“I love the mat it’s really soft and works we with muddy feet 4 legged and 2 legged”

PetLab 5 star review on 20th February 2024

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Posted 10 months ago

“I have been buying Petlab enzyme solution, stain and odour remover for the last year, and I think it’s absolutely amazing, smells great and works a treat😊”

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Posted 10 months ago

“Very happy with PetLab my first experience with your brand have tried many but nothing worked. I live in a unit with carpet .”

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Posted 10 months ago

“I really love this product! It definitely took away the dog smells that were driving me crazy. I have only tried the 2 of the product but now I'm keen to try them all.”

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Posted 10 months ago

“This product is absolutely amazing. I read previous reviews and like most products that say they are great, I was dubious. Our cat decided to pee on the carpet after being scared by some small dogs that we were minding - and then kept going back to that spot! We tried everything - expensive products from pet stores - even bought a carpet cleaner and specialised pet products to get rid of the smell - nothing worked. I sprayed this product on the carpet and the smell was gone within minutes - the cat has not been back. I then tried it on our dogs bed - the cover is removable and washable, but the foam insert isn't - and with 2 large dogs (that the cat isn't worried about!) - the smell nearly knocked us out and I'm having to buy expensive inserts all the time. I sprayed both sides with this amazing product and the smell was gone instantly. Two weeks later and the bed is still like new. I am absolutely astounded and won't buy anything else.”

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Posted 10 months ago

“Great products. Works great & leaves our house & the carpet shampoo keeps our carpets clean & smelling fantastic. Highly recommend everybody with fur babies to give them a try 🙂”

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Posted 10 months ago

“I purchased the Pet Lab carpet shampoo and my carpets come up really clean and they smell so fresh. I also use it to clean my sofa.”

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Posted 10 months ago

“with a nww puppy we have found these products to be very good”

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Posted 10 months ago

“I have purchased a couple times now the Pet Lab washing machine liquid, it is fantastic to get that 'doggy' smell' out of Tiger's bedding. And it seems to get rid of the doggy hair as well. Wouldnt buy any other brand”

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Posted 10 months ago

“Turf cleaner is amazing. Have tried so many different products to get the smell out of synthetic turf with not much luck. The pet lab product is amazing and it works !! no more stinky smelling turf. Absolutely love it and definitely recommend!”

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Posted 10 months ago

“Pet lab does what it said it would.”

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Posted 10 months ago

“Cant figure out where to leave this review so messaged it. I have a four seater chaise charcoal black velvet lounge that is only a year old. It was in a space where we do not sit and we had a new kitten that decided it was her toilet spot, unbeknownst to me! When I found the source of the smell after a week or so I was mortified. It was so set in and even though I cleaned it with every google thing I could find it was still present. I then had the lounge professionally cleaned, it seemed to work but humid days it crept back and then finally just remained. I did this twice. I messaged pet lab after ordering the large bottle for any help applying and they replied back quickly but urged me to do a spot test on the colour. I told them it was my last resort and I feel it would need to be thrown out. I saturated about 4litres into the seating letting it sink in and left to dry. I do not know what magic this in but it has worked! Fresh as and I waited a few weeks before sending this in case it just masked it. But it has completely worked. Worth the hype, worth the money! Thank you Pet-Lab”

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Posted 10 months ago

“Quick postage and responsive service. Product isn't too perfumed, and seems to work, but needed few applications on upholstry”

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Posted 10 months ago

PetLab is rated 4.8 based on 2,417 reviews