PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently purchased The Petlab 5lt Urine Stain & Odour Remover. I have tried ever off the shelf product and home made remedy I could get with little to no long term good. After talking to the staff at PetLab they advised me to try their Stain & Odour Remover, which I have and after following their instructions I haven't had any pee to clean up on any of the treated areas in the last four weeks. As a result I will be purchasing their laundry detergent to hopefully complete the circle. I have found no other products that work as well as Pet Lab do, and would have no problems recommending there products to family and friends.Thanks Noel”

Helpful Report

Posted 8 months ago

“Products are great for getting rid of Uri r odour from my artificial grass. Customer service has also been quick & efficient. I would highly recommend perlab”

Helpful Report

Posted 8 months ago

“I foster dogs, so removing the smell from bedding is important. The PetLab laundry liquid removes ALL odours. My friend has an old incontinent dog so I gave her some and she raved about it. I wish they made a dog shampoo 😉”

Helpful Report

Posted 8 months ago

“I recently purchased the PetLab Grubby Paw Doormat and was very pleasantly surprised that it actually works as advertised. With all this wet weather we have been having, my border collie has been traipsing inside with her muddy, wet paws leaving prints all over the tiles, however, since placing the mat at the front door, this has been greatly reduced.”

Helpful Report

Posted 8 months ago

“Great service, very happy with the product!”

Helpful Report

Posted 8 months ago

“AMAZING STUFF! The carpet stain remover leaves carpet fluffy, clean, and fresh. The laundry liquid removes any trace of pet smell - it's like the dog blankets are now again! Can't recommend enthusiastically enough.”

Helpful Report

Posted 8 months ago

“Love the product.”

Helpful Report

Posted 8 months ago

“Every product ive tried is amazing! Finally something that works as advertised!!”

Helpful Report

Posted 8 months ago

“Ive used the laundry product and the spray spot cleaner to eliminate the smell on the accidental weeing, whilst I was training my puppy. Both amazing products Thankyou Pet Lab”

Helpful Report

Posted 8 months ago

“Highly recommend this product! Removes odours and thoroughly cleans. My puppy is now toilet trained but I routinely use products to clean floors to remove any ‘doggy’ smell. It’s the best!”

Helpful Report

Posted 8 months ago

“This is the first time I have used PetLab. I have found it to be an amazing product. It is so easy to use, smells so nice and does the jobs it is supposed to do. My fur baby after an accident on my carpet sniffed around after spraying PetLab and has avoided any more accidents. The smell is so nice, leaves no stain or marks on the carpet. PetLab is easy to use and a wonderful product.”

Helpful Report

Posted 8 months ago

“Did not remove the cat urine smell from my carpet, used the whole bottle. I thought maybe I would try the concentrated version so emailed twice to ask for the money back guarantee to be deducted from a new order (hoping it will work, this is a lot of trust on my behalf!) Heard nothing, not impressed.”

Helpful Report

Posted 8 months ago

“Used your product on my puppy toilet training . He did not wee where I sprayed and stop weeding inside!!! Great success! As to my older dog that was spraying on corner of my couch… that’s finished too. Highly recommend this product 👍🏾”

Helpful Report

Posted 8 months ago

“It works - I bought an extra large one and covers the space well”

Helpful Report

Posted 8 months ago

“Amazing smell, the only product to actually neutralise and get rid of odour and easy to just spray and leave. No marks left on the carpet, left as good as the day it was made.”

Helpful Report

Posted 8 months ago

“OMG Fantastic products do exactly as they say cleans and removes all bad odours Spot cleaner really is magic delivery was so quick and easy”

Helpful Report

Posted 8 months ago

“Easy to use, really solved our problem with the puppy. Leaves a fresh smell, and really clean. Highly recommended by us.”

Helpful Report

Posted 8 months ago

“PetLab produces are great their customer service is excellent. I ordered 2 mats, a throw and cleaning products and they arrived promptly and were exactly as described. My dogs love the new mats and throw. Thanks PetLab.”

Helpful Report

Posted 8 months ago

“As a new customer I can confirm that the products and services provided by PetLab are excellent - great product performance, excellent delivery and useful support provided - what more could you ask for?”

Helpful Report

Posted 8 months ago

“Love the products! Does a great job of removing odours and stains.”

Helpful Report

Posted 8 months ago

PetLab is rated 4.8 based on 2,417 reviews