PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Purchased the concentrate bundle and it’s been amazing! Leaves a fresh clean smell and the mat, carpet and tile areas clean!”

Helpful Report

Posted 6 months ago

“Excellent product that exceeds their promises! I’ve got a house full of pets and was embarrassed by the pet smell until I discovered this product. All pet smells gone! I use the washing liquid on all pet blankets etc. and the stain and odour remover in the water to mop my floor. Works like a charm ❤️”

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Posted 6 months ago

“Absolutely incredible stuff!! I wash all my dogs bedding in the laundry liquid and it comes out smelling so good…no doggie odours left!”

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Posted 6 months ago

“We have a cranky ragdoll who is stressing and spraying on our bedroom because neighbours cat outside, I had been using vinegar but could still smell urine, have been using petlab to clean up his spraying and the smell is gone ! It's not stopping him spraying, we are working on that, but makes it so much easier to clean. And the horrible urine smell is totally gone. I'll be buying more before this bottle runs out”

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Posted 6 months ago

“I was dubious about this product initially, but I was completely surprised, it’s fantastic. No doggy smells at all , I love it . I’m a repeat customer and highly recommend it .”

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Posted 6 months ago

“The best cleaning aid I have ever tried for pet urine ... incredible ... a BIG thank you !!! I'm certainly recommending PETLAB to my friends !!”

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Posted 6 months ago

“Smells amazing! Easy to use and works great! Will 100% recommend to other pet owners”

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Posted 6 months ago

“This stuff is the BEST! No more stale dog smells on the pet blankets. Fantastic product!!!”

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Posted 6 months ago

“This product is incredible! A few weeks ago we were standing in a big hardware store debating what would work best to deal with the wee smell in our yard (we currently have 9 dogs) and a lovely man walked past and told us to save our money and order this, with bonus points given its an Australian company. I will admit I was skeptical because lets face it, we have all read the claims that many companies make and we have all been disappointed before - but not this time! It is worth every cent and then some more. Do yourself a favour and order it now so you can come and rave about how good it is too :-) Photo of 2 of my girls just to show how cute they are”

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Posted 6 months ago

“Love this product. Having 2 senior dogs and the odd mishap it makes the carpet smell clean and refreshed and leaves no residue. Would highly recommend this product to all pet owners”

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Posted 6 months ago

“I was sceptical but needed somthing before a rental inspection. When we moved in the last tenant had a cat. Room wasn't pleasant. Ried all other products professionally cleaned 3 times etc to no avail. so we got the carpet cleaning and spray from petlab and instantly couldn't smell it anymore. It's now been a week and it's still not as bad as it would of been hours later after other products. Will continue to use this product. And recommend.”

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Posted 6 months ago

“I am very impressed with Petlab products. I have an elderly dog who has urine accidents sometimes and after mopping up I use your spray and I am always confident that there is no smell or lasting damage to my carpets or vynyl planking.”

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Posted 6 months ago

“I would never have believed that there was such a brilliant product that takes out the stain and smell of urine from carpets, sofas etc unless I had tried it myself. This product actually works, it is a absolute miracle. The stains disappear and the smell goes . Couldn't recommend it enough!! Thank you for inventing this wonderful product!!”

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Posted 6 months ago

“I have used the turf-cleaning bundle and it works like a charm! The concentrate products lasted me a few months and they are worth every penny. Thank you The PetLab for making cleaning my outdoor area a breeze!”

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Posted 6 months ago

“E.N. Zyme Solutions Odour & Stain Remover. This product is amazing. I thought my floor was a lost cause with our old dog having accidents indoors and then our 2 pups the same, but this product has performed well above expectations. Thank you for saving my sanity. 👍🐕🐕”

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Posted 6 months ago

“PetLab E.N. Zyme Solution, Healthy Habitat cleaner I have used stain and odour remover on old stains which surprisingly did remove the stain and has left area clean and odour free. I also have an area in our courtyard with fake turf that is used for toilets and have sprayed healthy habitat to disinfect and deodorise the entire area. No more urine smells. Gail, Ipswich QLD”

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Posted 6 months ago

“Just like what majority claims, a hundred percent effective. Disinfects and cancels out odor like magic!”

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Posted 6 months ago

“Pet Lab responded quickly to my complaint about not receiving my purchase and have now sent me a replacement. Great fragrance, great product.”

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Posted 6 months ago

“These products deserve a 10/10. Absolutely leaves everything clean and smelling fabulous. No more urine smells. We have pavers and artificial grass that use to smell terrible. Nothing else worked for us. Totally totally recommend. Thank you so much to you and your family.”

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Posted 6 months ago

“Great, eco friendly products. Fast shipping.”

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Posted 6 months ago

PetLab is rated 4.8 based on 2,417 reviews