“I bought a 1.2 jam Adam in dark grey which I absaloutly love. Both Declan and Laura were great to deal with and made everything run very smooth and quick as we had some trouble with insurance but we got it all sorted in the end. I would definetly recommend Peter vardy to my friends and family and I look forward to choosing my next car in 3 years. Thanks for all your help guys.”
“The sale side of the experience was excellent and I must say that Daniel was very friendly and helpful as well as approachable.
Laura was excellent on the paperwork side of things , so on both counts a ten out of ten is deserved.
However I needed to speak to Laura about some paperwork that had arrived from the DVLA and whilst she did call back at night, we were unfortunately out. I did call back twice the next day but to date she has not returned my call. So I am afraid that side of things only rates a five”
“Misleading adverts and adverts that should have been withdrawn days prior (apparently - only after I passed on the web link!), telephone runarounds, unfulfilled promised phone backs, and head office sales staff that don't know one piece of their anatomy from their elbow - all in all Peter Vardy Vauxhall not a company to trust. This such a contrast to their BMW franchise which I would commend.”
Hi Robin, I'm sorry you were unsatisfied with the service you received. I have since spoken with one of our managers who has advised he has spoken with you today and is currently looking into your query, we will be in touch. Thanks
“Amazing customer service from everyone at Vardy's. John Clifford in sales spent ages with me finding the right car that would fit my specifications and my budget- resulting in both a fantastic deal and fantastic car. Kelly Cuthbertson in handover was outstanding at explaining everything thoroughly until I completely understood all aspects of the deal. I would highly recommend!”
“Peter Vardy do not care about there customers. Customer service not good. Communication not good. They are ok when selling you a car but the after service a joke. We'll Kirkcaldy is.
Please buy a car from someone else not Peter Vardy”
“My experience with peter vardy was very good answered all the questions, all the staff are very helpful and friendly, would highly recommend peter vardy to friends and family.
Thanks a lot,
Mr C Millar”
“As a recent customer at your company where I bought a used car I have no problem with the car I purchased but one or two about the way the company works .when I was in doing the deal I lost count of the amount of times I was asked if I wanted a cup of tea was starting to get annoying .on doing the deal there was a scratch on rear bumper that we agreeded would be repaired by the day I picked it up also it was noticed there was no puncture kit in boot which would be there on day of pick up .on to day of pickup arrived at scheduled time to discover salesman not there was away delivering car was then passed over to this young female who didn't know me from Adam or any of my problems but she did her best to solve the problems because the above problems had not been resolved but after the again many cups of tea that I had been offered the deal was done car problems all fixed and happy with my new car so on my over all experience it left me a bit undecided about my future dealings your only saviour could be that I am Vauxhall man as this will be my fifteen Vauxhall but only the second one from your company so might be back Stephen Trail”
“My experience at your motherwell showroom was very good was undecided when a went in 3 hours later bought a car mr robbie Blakemore & Kelly cuthbertson couldn't be any helpful with a team like that am sure yous will shift a lot of cars will be telling family & friends all about your company .”
“We found the service at Peter Vardy absolutely excellent. It really felt like we were dealing with a small family run business rather than a big franchise. Having dealt with a couple of the big franchises we were amazed at the difference as we found we were made to feel important and special without any pressure to buy and not just by Dave (our salesman) but everybody in the showroom including the sales and garage managers. Everybody looked out for us and kept the coffee flowing, never got left on our own at any time there was always somebody chatting to us and making sure everything was OK.
Dave deserves a special mention as he was great with us, offered good advice, and took great pleasure in handing the car over (rather than getting on with selling another vehicle) when it was ready for collection.
We are also delighted with the vehicle, it looks and drives fantastically”
“Been using Peter Vardy for a few years now and have no complaints the staff are always friendly and helpful and nothing seems to be a problem this goes from the sales rep Gavin right thru to reception staff and service department would recommend them to anyone”
“careing and helpful staff very friendly and polite.handing over old car and receiving new car went very smoothly,no complaints very happy with the service.special thanks to paul johnson.well done peter vardy seafield edinburgh.”
