“Michael was perfect, found us the car we wanted, with the spec we wanted and was prepared, literally, to go the extra mile. Have a few, small issues with the condition of the car, but am sure this will all be sorted within the approved guarantee.
Thank you
Nick and Louise Cassin”
“Agreed to pick the car up at 10am only to be told that there was a problem with the paperwork (rubbish!). Came back at 2 pm to find my car has scuffs and stone chips all over paintwork. 6 days earlier I had agreed to buy the car. A WHOLE 6 DAYS to get this car ready. Immensely let down by Peter vardy. Thought that my salesman Andy Jackson was fantastic but the car being late and the paintwork is a huge let down”
“HI,
Ryan from aberdeen Vauxhall was a massive life saver and helped me so much through the process of getting a new car! By all means i would recommend Aberdeen Vauxhall and especially Ryan!”
“The salesman was very pleasant and helpful, he was not overpowering and trying to push us to buy a particular car but left it up to us to pick the car we wanted”
“Great help from your team I had very little time to get everything pulled together and signed for due to working overseas and they even managed to get the car ready early
Thanks again”
“I was accompanied by Chris from Sales at Peter Vardy Hillington throughout my recent purchase of a BMW X1. His customer service and knowledge relating to the car was extremely good considering the high turn around of vehicles Peter Vardy has. Many of the other guys on the floor were also very helpful alone the way.
I have to say that there could be better integration between sales and aftercare, I feel the sales people like Chris are very enthusiastic about their role and are keen to sell cars but when passed over to aftercare, the level of service drops and I was passed around 2/3 people in this area. Maybe more time on aftercare and less time with the lanyards and red carpet shenanigans at the front door! Other than these minor things, would happily buy more cars here and particularly with Chris and a few others!”
“Customer service was excellent and on the day that I actually picked up my new car, the process was very slick and professional. Will definitely return to Peter Vardy for future purchases.........Thanks.”
“At no point did I feel I was dealing with someone trying to sell me a car- rather I felt that they genuinely wanted to give me the best deal for what I required. An outstanding service - they listened , explained, gave me all the options and time to consider. They were in no hurry and nothing was too much bother. I felt very comfortable and confident and I am totally thrilled with my new car.”
“The purchase from start to finish was excellent. I was made to feel at ease throughout the whole process. I would have no hesitation in recommending Peter Vardy to my friends.”
“Staff very welcoming,helpful, knowledgeable,was given time to browse and not pressured.my overall experience was of helpfulness and customer care. Would certainly recommend to others.”
