“Had an excellent experience buying my new car. Kevin was knowledgable and friendly and done a great job. Would define key recommend him to my friends and family”
“Service was good, was happy when I left everything was explained, only issue was I wasn't offered onstar with vauxhall which is free for 12 months and must be offered on order”
“I was delighted by the Service and time taken by the salesman[Gerry]. Ive been buying cars for years and met many different salesmen and without doubt this is the best I've experienced,
very honest,not pushy,extremely informative and very attentive to detail,
Well done,
Mr E Finnieston”
“From the outset the service I received from the Sales Advisor was first class. The Advisor was polite, good product knowledge, caring approach and offered a superior level of customer service right down to the day I took ownership of my new car. The process was hassle free and I would have no hesitation in recommending Peter Vardy Vauxhall to friends and family.”
“After reading reviews praising the company I had to write my own experience. On 7th Aug I decided to look for a new car with a view to purchasing a 1.6 astra,I had looked on line and I saw one that interested me from another depot and bobby the salesman said it would not be a problem getting it delivered to hillington, as I was going on holiday and would not be returning until the 19th,I asked for details and price and assurance the car was a 1.6 and was told definitely. On the 10th I decided to check what my insurance would cost and I checked go compare,i put in my registration and was shocked when the details said the car was a 1.4,I then phoned bobby for re assurance and he said the details must have been input wrong as the car was definitely a1.6 and was in the showroom for collection.Still uncertain my wife and I decided to go to the showroom to collect the car and would you believe, it was a 1.4.The manager who had joined us by now asked the salesman to go and get the registration document which verified what I thought all along,red faces all around.The salesman then told me the car was a turbo I said I was settled on a 1.6 he said as I was there would I not take a test drive,after agreeing I would it turned out the car was not a turbo that was the final straw,I asked for my deposit back and left the showroom bitterly disappointed with the whole experience.I must also add if you have to phone customer service at any time be prepared as you will not get a call back you have to call them if you want a reply.Last but by no means least if this was the service I received when I was purchasing a car,what would it be like returning it for a repair.”
“We had a great experience getting a new car from Peter Vardy, everyone there was very pleasant and everything was done efficiently from start to finish.
P.S. you get a great coffee there too.”
“Thomas Mannion looked after us very well, gave first class service and we have already recommended him, and Peter Vardy, to a friend who will be changing their car within the next two months.
Visting Peter Vardy, Dalgety Bay, was a pleasant experience however, and this is a small thing, we were asked to pick up the vehicle a 12 noon and it was left to Thomas, and it was no fault of his, to call us while we were on the train to Dalgety Bay, to say the valet service would not have the vehicle ready till 1pm. Normally this would not have mattered but as previously stated we were on the train to collect the vehicle at the original stated time. As it turned out we had to spend time in a local café to pass the time however that also turned out to be pleasant. Other than that triviality I can find no fault with Peter Vardy at Dalgety Bay.”
“I found the staff to be very attentive and courteous at all times. Brett, the sales person, dealt with all my requirements and explained the details of my new car purchase and with great care and patience. When I went to collect the car everything was explained again and I was shown all the car functions and all my questions were answered to my satisfaction.”
“Staff were friendly and very helpful. Couldn't fault them.
A slight mix up with paperwork delayed collection of car by a couple of hours but this was handled promptly and efficiently.
Would have no hesitation in dealing with company again.”
“Recently purchased two cars from Peter Vardy Kirkcaldy from Brett Williamson. Straight forward no problems with any part of the process. Will defiantly be back in the future.”
“A 15 minute job turned into 5 hours waiting with no update. When I asked and got very annoyed it suddenly was done all they did was look at the problem. Left my car a week later to get them to fit the part and left it 48 hours and didnt get a phone call when it was promised and didnt get called back when I phoned and asked. Had to come in yet again to wait and chase up my car. Very very poor service in the aberdeen vauxhall branch.”
