“Very pleased with service from staff , when we picked up new car lots of nice wee touches from company.
What has spoiled it is . Jill phoned day after we collected car to make sure everything was fine. Salesman phoned a week later just to make sure we were happy with everything.I filled in a questionnaire just before we collected car but the company had PHONED about another 5 times to ask about filling in this questionnaire. I am really not happy about it , It is putting me off using company again”
“Excellent service from Stuart while we were in the garage. He really went above and beyond to get us a great deal on a car we love. Can't thank him enough. Would definitely recommend Peter Vardy and especially the one in Dalgety Bay.”
“A couple of weeks ago, a car I bought from Peter Vardy Aberdeen wouldn't start.
I called Peter Vardy assist and because it was late that night, they promised to send someone to have a look at it and get it fixed or tow it to a garage if it couldn't be fixed.
The car was fixed the next day but it had some technical codes which needed to be reset at Peter Vardy,or so I thought.
I took the car over and the lady that attended to me was very helpful and sorted out the code issues.
But as soon as I started to leave,the code came back on.I went back in to complain and was told that I would need to bring the car back on Monday.
But I had a dilemma-I had to use the car for my driving test the next day and I was either going to forfeit my test or by some miracle the car would work.
Anyway,what followed baffled me-the service was not good in any sense of the word-it was beyond excellent as the lady managed to speak with Danny who decided that he would not leave me without a car for my test. He worked late till the car was fixed and even delivered it to my home.
So this goes out to "Danny and the Extra Mile Go-ers" at Peter Vardy Aberdeen-from the receptionist, to the really nice lady who served us with snacks&drinks,and the very nice and bubbly lady who drove us home,THANK YOU!!!
You didn't just do your jobs,you went beyond doing your jobs,you showed what outstanding service looks like and true humanity. You have one very loyal customer in me.
Although I didn't pass my test,it wasn't because my car was not fixed.
Keep on with the good work and God bless you all.
Arinola”
“From the moment we came through the doors we were looked after by the manager and the sales person he allocated to us , we were guided thro' what was available to us very ably by the salesman (Darren), all in all a good experience.”
“from the on set of ordering my mobility car the service was great. kind staff and very friendly. the staff told me everything i needed to know about the mobility service.
was a very easy process and im very happy with the service.
im very happy with my car and would certainly recommend to a friend even a non mobility customer.
thanks for a great service.”
“Well this is the second time I have came to Peter Vary. It's the best there is and the rep at kirkcaldy - Gavin Penny is an absolute pro and his people skills, brilliant professionalism stands out from all the rest I've ever dealt with. The guy's an asset to your company and it is mainly because of him and your amazing deals that I come back.
The staff in its entirety are pure professionals and the atmosphere is always a delight to walk into.
Well done kirkcaldy branch.
I'll definitely be back.
Kind regards
Christina N Dryburgh”
“Very helpful and friendly staff that did everything possible to accommodate me. Excellent service from placing my order to picking the car up.
I have and will be continuing to recommend Peter Vardy Vauxhall to friends and family.
Thank you.
M.Sutherland.”
“I have to say that I was rather sceptical about paying another visit to Peter Vardy premises in Aberdeen after a previous disappointing visit.
How glad I am that I decided to give them another try. This time the visit was handled extremely well. We were given first class service and made aware of the different options and models on offer. This ultimately resulted in us test driving the new Discovery Sport and purchasing it.
The service since our visit has been excellent and I have to say that the vehicle is a delight to drive. Full marks to Jamie Blair for his attention to detail and for taking the time to go through everything with us, and thanks to Peter Vardy for a great product and customer service.”
“The level of courtesy and service we experiencedfrom Ryan Fitzpatrick and his Sales manager Kenny Campbell on our first ever visit to Peter Vardy , along with the excellent trade in and price of the car that we bought convinced us thatbPeter Vardy were The garage to deal with”
“Great experience in your showroom in Motherwell.
As a returning customer was given valuable and professional advice by David Hughes and Mark McGowan and would buy from the gentlemen again.
Laura was great on the day we picked up our car.
Thanks Robert”
“It started off well but went sour very quickly. Car was sold with a full service history but in fact has none. Sales manager was very rude and obnoxious when approached on this matter - he didn't believe I had the right to complain, despite the fact I had been promised the FSH for three weeks.
Furthermore, the car had more owners than we were told. The sales manager didn't see a problem with the salesman making a 'mistake' despite the salesman making at least 4 of these (material) 'mistakes'. To my mind, the salesman was either incompetent or lacking in integrity. Not that this makes much difference to Peter Vardy! Their customer service is atrocious - no one will answer your calls even with a valid complaint. As soon as they have your money they do not care.
I would recommend avoiding this company at all costs. Certainly I will be going back to buying cars from Arnold Clark!
**I hate Peter Vardy**”
“Gavin is extremely helpful and nice and made my transfer over very easy. I would defiantly recommend my friends and family to peter vardy in kirkcaldy thank you”
