“I just bought a corsa at the Edinburgh Seafield branch and was happy until I picked up the car. On the sales receipt I noticed that the salesman Mark Clay had added paint protection and car mats without even telling me. I complained to Craig the sales manager who apologised and offered to cover the cost of my first service. This offer didn't come close to the cost of the useless paint protection and the car mats, which incidentally were not even given to me until I complained. I agreed to let it go and accept his offer as he said that was all he would do. The offer he made was almost two weeks ago and despite me chasing it up and calling twice I still have not received the promised letter. I am happy with the car but totally disappointed at the underhand way that these products were sold to me without my consent or knowledge, and even more annoyed at the fact that this has not been resolved.”
“Great service, Chris was very helpful, but I know it seems nothing, but a wee free gift would go down well, other carers I work with who bought corsas got £500, cash back, or a tablet, or a voucher, I didn't even get a teddy bear”
“Service was good although i did e mail about the fact that in the delivery checklist it stated there was a warning triangle and first aid kit, these were not in the car, i have not pursued it to dates”
“Salesman Robbie Blakemore was very helpful in helping us choose the car that we wished for being the Vauxhall Mokka. He advised us on the financial side and helped us conclude our business with Peter Vardy. Since agreeing the deal he has been in contact with us to make sure all was fine with the car. We wish to say that from start to finish the service from all staff at Peter Vardy Motherwell was excellent and they all couldn't be more helpful and can only say ten out of ten for everything.”
“I brought a 2012 VW CRAFTER from the Aberdeen Vauxhall branch and I have nothing but problems with the van . I have had the van since march and it has cost well over £4000 worth of repairs to it . This is one of the worst sales experience I have had I just keep getting fobbed off from the branch from managers to sales staff . I am looking at taking this matter to court over the shocking time I have had at this branch.
Regards .
Mark Bullen”
“From first contact to collection of my van the service I received was exceptional, Paul Moran was my sales person and couldn't be happier with the proffesionalism and help that he provided”
