“I am not happy purchased a car from Vauxhall in perth firstly i phoned up about a car i saw on autotrader which i was told was still for sale.i phoned garage after coming off a night shift to be told car was there so i arrived to be told car was not at that branch and they didn't know where it was.we were looking for a car so we had a look and puchased a astra we had some issues with car which we told would be sorted.when we picked up car there was some chips and scrapes still not fixed.the salesman we were dealing with was no longer with company and had not filled in the list of our requests.New salesman said it would be fixed but assured us the door would be painted but they only touched up scratches look forward to your response.”
“Unfortunately our overall experience was not positive although Dane McGregor did try to save it at the end. Which is why I gave it any stars. We had no communication to advise us what was happening with the car - we had to call constantly, leaving messages with no one replying to them. We weren't happy at all with how it went.”
“Car in for an end of warranty check. I had raised two issues when I booked it in and I arrived at 3.15pm, on the off chance my car was ready (they had it from 8am and had yet to let me know my car was ready) to find that neither issue had been dealt with.
Apparently they though the ambient lights were the welcome home lights and the receptionist had not told recorded the requirement for a software update to resolve an issue with the brake pad status.
I did miss a call, however it took 5 calls from me to get hold of the service advisor (3 rang out, 1 promised a call back that never happened and the final actually got to the service advisor).
So, ultimately my car spent an entire day getting a wash and I will need to go back to a garage to get both problems resolved.
Absolutely useless!”
“Have bought 2 new cars from Peter Vardy this year and had found the hole experience friendly and enjoyable with no pressure to buy , good customer service from both salesmen / team on day of purchases made to feel very welcome from start to Finnish. The after sale follow up call - being was unexpected shows the customer care and respect involved - being spot on from salesmen .
Very satisfied with both purchases and would recommend to other and would purchase again in future from Peter Vardy.
Thanks & Regards. Brad Wilson.”
“My new car purchase was very straightforward from start to finish and I was looked after very well by your helpful, friendly staff. I am now thoroughly enjoying my brand new car experience, and I would have no hesitation in returning to Peter Vardy Vauxhall in future and would also highly recommend you to my friends and family - thank you very much!”
“The car was cleaned 3 times and is still dirty and salesman which sold as this car was not professional and liar. I never ever recommended this company!!!”
“the sales person Darren tait was very heplfull in me deciding on the antara I wasn't pressurised in any way he answered all my questions & said if there was anything else the was needing queried just give him a phone also thanks to foina who handeled the hand over she was very efficient in her job & also answered any question I asked her & again like Darren she said if I had any queries just to phone her & she endeavour to try & resolve any problems I may have they are both a credit to your company & in manners & paitences”
“I had the pleasure of buying a car for going to work in I got a great deal on a Insignia and the way we were looked after by the staff was so good I bought my wife a car when I was there”
“This has by far been the most pleasant experience I have had with a car dealership. James Westwater went above and beyond to help ensure that I picked the correct car for my needs. Not only did he take his time with me, he was knowledgeable, friendly and genuinely interested which made the whole experience great. I hope to deal with James in the future.”
“a seemless and really helpful experience throughout from enquiry to delivery
Chris Smollett was very patient with me in ensuring I acquired the car I wanted
thanks Peter Vardy”
“The service I received from all the people I came into contact with at Peter Vardy Seafield was excellent. From my salesperson of Mark Clay through to Jill handover specialist was courteous and customer focused. It is very easy for me to recommend this company to friends and colleagues.”
“I was dealt with very professionally and with much discretion and compassion. The salesman Paul Johnston was very patient with me as I am very slow at walking and showed my wife who is the named driver all the workings of the car and set the radio for her . There wasn't anything else he could have done for us . We thank him for that .”
“Will never ever buy from Peter vardy again. Shocking experience since buying my car. They are only interested in the sale, after that, all customer care goes out the window”
“A very nice relaxed helpful but not pushy welcome made feel comfortable relaxed atmosphere.a very pleasant nice mannerd Young sales man introduced himself nice relaxed attitude no hard sale answered questions offerd advice good advice to help us make the right choice of car that was best suited to us and our budget the sales manager introduced himself contributed a small bit of genuine advice on engine preference eg petrol diesel we left the showroom happy and content with the deal done.”
