“Positives;
Pleasant enough experience with the Salesman and Sales Manager.
Very happy with our new vehicle.
Eventually got the deal I was looking for.
Negatives
Had to negotiate hard to get the best deal despite being a repeat customer.
Deal advertised was free gift of ipad or iwatch. Salesman didn't respond to request for either.
Valet on the inside of the car wasn't up to standard expected. i.e. inner door sills were very dusty, mucky. Looked like it had been rushed during a busy period.
Promised supagard treatment inside and out as part of the deal. Not 100% sure it was carried out. No proof of certificate provided.”
“Bought my car last week from Peter vardy in Kirkcaldy Fife. I would just like to say a huge massive thank you to David Ivision who sold me the car if it wasn't for him I wouldn't have my dream car the amount off effort and determination David put in to get me this car was incredible. He was so friendly and took the time to go through everything with me to make me fully aware of everything. He also even managed to get me the car 3 days before I was due to pick it up.. David also contacted me a few days after I picked the car up to make sure everything was going ok. My overall experience has been great I am one happy customer, one more massive thanks to David :)”
“I would like to thank Mark Howie for all his help in finding me my new car , he made the whole experience flow and was very friendly and courteous towards both me and my family. he also helped me when I asked how to put on my own number plate and has told me to call him as soon as the paper work comes through for the change to happen. overall I think he is a credit to your company and once again would like to thank him.”
“The Peter Vardy staff were all very attentive and looked after us well. Everything was explained very clearly and delivered exactly as we had been informed. I would definitely recommend Peter Vardy.”
“There were a few issues with the car not being ready for collection however the staff did their best to rectify the situation. Found all the staff friendly and helpful.”
“Mileage as part of PCP plan wasn't made clear, very low compared to what actual usage will be meaning I will be left with a large payment at the end of deal.
Handover of car was disappointing, no real effort made, no car mats, inside the car was dusty with some marks and finger prints.”
“Could not have got a better service from start till finish. Everyone from Chris and Kelly who were the 2 people who made it a very good experience with no dramas involved. Was not expecting such a smooth transaction throughout my purchase of the car.
Thank you both.”
“Your car sales rep John Friel was very helpful, however we call seafield regarding Vauxhall car mats (which we paid for and haven't received) to be told that someone would contact us as John was on holiday. That was on the 23/4/16 and still no contact today 25/4/16”
“When I first got my new car, I had noticed a scratch on the passenger door. The car went in for two further paint jobs and it still wasn't right. The team then instead of making me contact Vauxhall to reject the car, they managed to get me a brand new car and I can't thank them enough. This was my first time buying my own car and what started off as a horrible experience turned out to be a good one. Thanks to the Motherwell team for all their help! I love my car now!”
