“We have always dealt with smaller garages and this was our first "city" experience of actually purchasing a vehicle. Glen Gilson was very patient and took us through the experience very smoothly.
All the staff in the showroom we spoke to were very pleasant. Coffee in a real cup is a bonus !!!
Enjoying our Mokka.
Margaret Morrison.”
“Too much time is spent away from the customer! It is ok getting their attention, but this can be lost when the sales people dash away 'to collect the paperwork' and spend ten to fifteen mins getting it. I was on the verge of leaving, this despite the receipt of coffee and sandwiches.”
“I was thoroughly impressed with the service that I received from Keith Armstrong, he was very helpful and nothing was to much bother for him. I would certainly recommend Keith and Peter Vardy as a company to my family and friends.”
“The service I received at Peter Vardy with my recent purchase was outstanding. A personal thankyou to Ricky Rae, who took me through my purchase from start to finish. He was very friendly, and very helpful. I will be back in future.”
“Staff very friendly and knowledgeable and are always willing to help if you have any queries. Service dept brill and our local mobility adviser was excellent and that helps alot.”
“I was very impressed with the commitment & dedication your staff gave to myself at the time of purchase. They were attentive and pleasant from the moment I bought the car to actually picking up the car. They also encouraged me to phone or e-mail if I had any questions or concerns regarding the purchase. The peter vardy name was very well preserved in the customer service I received. Thank you very much for taking the time and effort to ask.”
“I made an enquiry with PV Perth re a used Mercedes costing £11500. There were no pictures of the vehicle on their website so I requested photographs to be sent and was assured they would be. Nothing arrived so I contacted them again. Still no photos. The Sales Manager then rang me and again promised photos but nothing arrived! Finally the salesman Kris contacted me and did provide photographs. The following day I again spoke to Chris with a query on the spec of the vehicle and to obtain a ball park estimate of a trade in value on my car. Despite promises that I would receive a call back with regards the value of my vehicle there was no contact whatsoever!!!
If this is the way that this dealership traets a potential customer willing to spend in the region of £12k then I am sorry but this is totally unaceeoptable. I have now taken my search for a vehicle elsewhere and will not even consider Peter Vardy for any future vehicle requirement which I may have!.”
“First Jaguar highly impressed with the car and service received at Peter vardys
Thanks to Kevin McCrum for everything he was friendly and had good knowledge of the car ,top marks .
Jaguar have just acquired a lifelong customer ,delighted with the car and customer service thank you .”
“Gary Herbert was very helpful, friendly & professional. He was informative about our choice of car & did not pressurise us in any way. We would recommend Peter Vardy to others.”
“I was extremely delighted with the service the dealership delivered. The salesmen that dealt with me throughout the process ( John Otto) was very professional and he explained everything so it was easy to understand. I would definitely recommend your service and will personally be back. Very Good service Thank You.”
“I have always found Peter Vardy a good company to deal with, having bought a few cars from the Motherwell dealership over the past few years and John Clifford the salesman who dealt with my purchase last week was very good and not in the least pushy.”
“We had a great experience at the VIP Weekend. We went to just take a look at a Mokka and left owning a car! Steve Minty was very patient and talked me through the options of new, old, diesel, petrol, 4 wheel drive etc. etc. If he had tried to rush me, I probably would not have stayed and left without a car.
I am thrilled with the car and the hand over team were great too.
The switch on the boot broke 3 days after I collected the car which was disappointing and inconvenient, as I have to leave work to get it sorted. But that has nothing to do with your service, which is top rate. Thank you for the time and care you take with your customers.
Annette Brand”
“I bought my first new car from Peter vardy Motherwell . My experience couldn't have been better . I got a great deal from helpful staff. On the day I came to pick the car up myself and my wife got flowers and none alcoholic bubbly plus coffee . When we came to drive the car away we noticed a couple of little issues with the car but they were sorted out at a later date with no incoviece to our selfs I will be back to buy another thanks”
