“Problem with your free insurance, unable to drive car for over a week, scratches to front bumper which we were assured would be sorted are still there on delivery of car and loose clip on bumper, and no mats which we paid for!!! Promised some one would hand them in to us and nothing yet. if these problems get sorted would be happy to give better score awaiting reply from complaints dept. Sales part fine but after you get the car after monthly deadlines met they don't care, as I've said happy to mark better if matter gets resolved.”
“Everything. Rude manager who lied about the availability of another car. Car not ready when promised. Car not serviced or valeted properly. No fuel or screenwash in the car. Aerial and locking nuts for alloys missing. Phonecalls not returned. long waits at showroom before anything got done. Promised cheque for reimbursement of a hire car not received. etc...etc...etc”
“Very happy with service, nice staff... although never got a courtesy call after I bought my car and also would not let me log in to my Vauxhall when I got an email.”
“I got a mobility car, Gavin knows what he is talking about and kept me upto date at every stage of getting the car from ordering to the handover would definitely recommend”
“Every part of sale went smoothly, from discussing car to working out tailored Finance to suit my budget. Car was ready for pick up within 2 days. Friendly staff from sales executive's to amiistration, good clean showroom , with coffe/ Tea provided, keep up the good work”
“Think my experience with Peter Vary was terrible, No communication unless I called them, had to go through a manager to arrange test drive as sales assistant didn't get back to me despite numerous calls.”
“We purchased a used van and the price was very good. The service was also good and the manager kept in touch while a few repairs were carried out prior to collection.”
“I was happy with supply of vehicle to my liking, this was very well suited for my use as transport needed. I must congratulate all at Peter Vardy on the business that they gave.”
“The service at Peter Vardy's showroom was first class and Colin was very helpful when we were test driving the cars and Coral was also very helpful with the paperwork and the workings of the Corsa in all the service was first class”
“I was rather apprehensive buying a car by myself but Chris at Dalgety Bay branch made my experience painless from start to end. Chris was very professional & polite & put me at ease. He was very attentive to my worries/needs & explained the process in a manner which I understood & checking I was comfortable with my purchase so nothing came as a surprise to me. Chris continued to stay in touch with me until delivery of my car so I knew everything that was going on. First class service & Chris is a credit to the company. 10/10”
