“Overall experience was good. Very attentive and at no time was any pressure felt by myself. Unfortunately this was slightly overshadowed when I collected my car. I had ordered a spare wheel for the boot instead of an inflation kit - paid for up front. On checking the boot - no tyre. Had limited time to eait for car and as the tye had to be put on wheel etc I had to wait and was late returning to work. Checking my paperwork at home I found that the Car Pass with radio details was missing. I contacted Peter Vardy and I received in the post a few days later the pass for the car - torn and written on. Not really what I had expected from a huge company as yourselves. A simple apology on the phone would have been better. Whoever sent out the pass requires instruction on how to address an envelope! I have a beautiful new car which I am thrilled with but disappointed that there were a couple of hitches.
Kathryn”
“The staff took the time to help me find a car that was right for me, answering all questions that I had. Also, buying options and the services that they provide were very clearly given. At the handover, time was spent going through the cars functions, which was great not to be rushed while doing this like some other garages I have visited in the past. Always felt welcome and never as simply a customer. The staff could not be faulted and I could not recommend Peter Vardy (Kirkcaldy) more. Amazing experience. 10/10”
“Friendly, helpful and efficient experience all round. Every member of staff went out their way to help with the purchase of my vehicle and getting the best deal for me. Not pushed into anything i didnt want.”
“I am very satisfied with the service I received at this dealership, all the staff I came into contact with were very friendly and helpful. I was provided with all the relevant information by the sales representative in helping me decide on my eventual purchase. So overall a very good experience.
I would just like to make one observation (not a criticism) that you may want to consider.
The model I purchased was not eligible for your 'interest free' financing - which I may have considered had it been available. I decided to finance the purchase by a 'cash' transaction. In lieu of the non-availability of the interest free option, I was slightly disappointed that the dealership offers no form of 'discount' for cash purchases, which may just add to the customers 'feel good' factor about your dealership.”
“This is the second car we have bought from Peter Vardy in Perth.
The showrooms are attractive and the staff are pleasant and friendly.
We called simply to see what was on offer and the deal presented by Glen Gilson persuaded us to purchase a new vehicle. We were put under no obligation and happily exchanged our three year old Corsa for a new one.
We have previously found the service department equally pleasant to deal with.”
“My experience with Peter Vardy Perth from purchase to delivery was excellent. I had dealings with three staff members - the person who sold me the car, the person who handed over the car on delivery day and last but not least the person who handled the delivery of the car mats which were delayed in arriving. Overall an excellent experience.”
“Made very comfortable, didn't feel any pressure " which was a good experience" felt the staff went out there way for me and treated me like a VIP customer, I will be using peter Vardy again!
Thank you to the staff!!!!”
“We have always had very good service from your organisation and the high standard of customer service that we received from Scott Martin was a credit to him and Peter Vardy.
We also received excellent service from Laura. I would highly recommend Peter Vardy to family and friends.”
“Everything about buying my new Agila was smooth and no hassle. David Hughes at Motherwell was very helpful, knowledgable and and not pushy at all, he gave me time to decide without over selling which I appreciated. The paperwork when picking it up was done without any problems, even when the person I was supposed to see was tied up with another customer one of her colleagues took over without hesitation.”
“Scott from peter variety in kdy was very helpful will all the enquiries I had about purchasing a car .what I liked about him is he didn't push me into making a decision that I wasn't sure about which made my decisions easier about buying a car”
