PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“Don't know what I'd do without PetFriendly!! I never forget Sweeney 's flea treatment because of the convenience of monthly delivery of flea tx and the dried beef lung treats are such a hit I have to deny more because he would eat nothing but that. Affordable and convenient; my 2 favorite things!!”

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“The flea medicine is the ONLY thing we have found that is finally kicking the fleas’ butts! We have fought since spring to get rid of them, with multiple treatments, but this is the only thing that has been successful! Plus, the always look forward to the treats that come with it.”

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“Thank you Petfriendly for providing a pest treatment for my dogs that is affordable. Your product gives me peace of mind that my dogs are living comfortably.”

PetFriendly 5 star review on 11th September 2023

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“I wish you had chewable flea and tick”

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“I'm so glad I found you. Petfriendly your flea stuff works great. My Bailee has now been a customer for about 2yrs. Thankfully haven't seen any fleas or ticks since using your product which is a very welcome sign. Bailee loves her little that package that you send her each month. Thank you you guys are the best.”

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“My orders are always on time & my dogs get excited when they see the box because they love the treats.”

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“Awesome service”

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“The flea treatments that I received for both of my dogs were not very effective against the fleas that were on them. There did not seem to be enough solution to apply to each dog's back. We are highly dissatisfied with this product.”

Helpful Report

Thanks for your feedback, Shaun. We're sorry to hear this - our flea & tick protection is dosed precisely by weight. If your dogs' weights are inaccurate, they may need a different dose of protection. Our team has sent an email from help@petfriendlybox.com to help make sure you receive the right dose to protect your dogs.

“Y’all I’ve been telling everyone about y’all y’all are awesome”

Helpful Report

“I love everything about Pet Friendly. I don't need to try to remember when to give my dog her flea medicine. But, the beefy bites that I have received the last two months, I'm not happy with. I wish you'd go back to the original ones.”

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“Love, love, love the quality of customer services that I’ve received from them. The support staff have always responded within the allocated timeframe and answered ANY questions or concerns that I have had. The quality of the flea/tick medication is consistent and never had any issues with fleas/ticks on both our working dogs and pet dogs. We have multiple dogs who are exposed to various environmental factors as well as being indoors. HIGHLY recommend them to anyone who has pets or working dogs! This company has exceeded my expectations!”

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“I love pet friendly. Very good service and never had problem getting my products”

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“The flea meds work most of time, but late in the summer they seem to still get some. The treats are inedible though, neither of my dogs like the texture.”

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“The flea and ticks meds helps Pancake, she doesn't have front teeth so she can't chew, she gums the bite areas. I give the treats to my other cats. She is special so I make sure I keep her meds on time. Thank you for your service!”

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“U guys are great! U can tell ur company cares about fur babies cause their prices are so great!!”

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“Great product, friendly staff. Haven't had a flea on my pets since I started using your product. Love you guys!”

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“I love that you guys are always on time and so affordable. Thank you for sending the bug bite treats! It makes it so much easier :) I would highly recommended!”

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“I have been very pleased with the Pet friendly service. The application of the treatment is very easy andy dog loves the treats.”

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“Flea treatment is not helping my cat at all. Dogs treatment is lasting about 2.5 weeks before the fleas start to come back. We have treated the yard, the house…at a loss. Will give one more treatment before we cancel.”

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“The service we receive through PetFriendly has been great. The timeliness of the monthly delivery has helped me to remember to give my dog his flea and tick med on time. I appreciate how easy it is to make adjustments to my monthly order if I need to adjust he timing or anything. We also added on the supplement tablet, which my dog loves. I do wish there was a way to denote food allergies or something like that on our account; every month they throw in a little packet of treats, which is very nice, however, my dog is allergic to beef and they send beef every time. My only other complaint is that the monthly flea and tick med smells terrible and makes my dog feel greasy and stink like chemicals for weeks afterward. I haven't had this issue with other brands of topical flea and tick meds. It's bad enough to make me consider quitting this service.”

Helpful Report

PetFriendly is rated 4.2 based on 701 reviews