Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,287 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and products. Thank-you.. From Jane.”

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Posted 6 years ago

“Great products and excellent service.”

Petwell.co.uk 5 star review on 24th January 2019

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Posted 6 years ago

“Excellent products and service, highly recommend.”

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Posted 6 years ago

“just what the vet ordered”

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Posted 6 years ago

“Very pleased with the service I have recieved from petwell. Quick delivery on all items, packaged well and generally well before expected . My dogs are happy and healthy from the array of treats and required regular medicines 👍 Many thanks”

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Posted 6 years ago

“The staff at Petwell are extremely responsive to make sure you order/s are despatched swiftly and keep you notified when shipped and to a estimated arrival time. I wish all Internet sellers were this conscensious as Petwell. Well done all concerned.”

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Posted 6 years ago

“Quick, efficient service. Never had any concerns, and aome great deals.”

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Posted 6 years ago

“My hedgehog loves her new home. Super fast delivery. Very pleased.”

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Posted 6 years ago

“Excellent service. Cheaper than pet shops.”

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Posted 6 years ago

“Competitively priced and good quick delivery for our Feliway and Frontline products. Only down side is that you don't always qualify for free delivery.”

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Posted 6 years ago

“Very happy with this company. Excellent prompt service.”

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Posted 6 years ago

“Just wonderful... I have complete confidence in their products and services... Their communication is impeccable and delivery is spot on !!! And compare their prices you will be a happy customer too, Petwell fan xxx”

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Posted 6 years ago

“Quick and efficient service. Rapid delivery and good prices”

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Posted 6 years ago

“Very quick response tho creating an account could have been easier, tho could have been me! Will certainly revisit.”

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Posted 6 years ago

“Great service fast delivery thank you”

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Posted 6 years ago

“great service and quick post”

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Posted 6 years ago

“In the morning I placed my order and paid the extra for 1 day delivery. My item was only processed the NEXT day and then sent by Royal Mail 48 and NOT Royal Mail 24 as expected. My emails to the company querying this were ignored until the after the item was sent. I will not use this company again.”

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Posted 6 years ago

Dear Rosemary Please accept our sincerest apologies for any confusion caused by this. As per our discussion, all delivery timeframes are from the moment an order is dispatched which can take 1 to 2 working days. As you had ordered 2 different types of items, they were also sent separately. 1 x “Regular” item which can be upgraded to a quicker shipping service –was sent via DPD 24 and arrived the following day 1 x “Shipping included” item that is sent via standard delivery and cannot be upgraded – sent via RM48 and takes 3-5 working days Further details can be found on our shipping & returns page: https://petwell.co.uk/shipping-returns If we can be of any further assistance, then please do not hesitate to contact us Kindest regards The Petwell Team

Posted 6 years ago

“Orders always arrive quickly and well packed”

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Posted 6 years ago

“The Seraquin tablets I ordered arrived promptly. Ringo has a daily tablet to help his mild arthritis. At first I used to carefully crush a tablet to mix with his food, recently I dropped one on the floor and he fell on it, crunched it up and looked up for more! I could have saved myself a bit of effort. This proves that Seraquin tablets are very tasty!”

Petwell.co.uk 5 star review on 22nd January 2019

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Posted 6 years ago

“Good value and always arrives very quickly”

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Posted 6 years ago

Petwell.co.uk is rated 4.8 based on 7,287 reviews