“I made a purchase of over $100.00 and decided I did not need that product and e-mailed Pharmapacks asking about a possible return. They immediately responded that would send me a prepaid return label. They were extremely polite and friendly. They even followed up making sure that I received the label and asking if there was anything else they could help me with. Their products are priced fairly but it is their fantastic customer service that will make me a life long customer.”
“Product was not delivered. Pharmpacks said it got lost in the mail. UPS may let them ship Hairspray but USPS will not ship hazardous products. I think Pharmpacks should know that if their business is actually in the USA.”
“Worst ever. I ordered a 3 pack and received a single item. After weeks of requesting refund or return, I've received no answer. A lot of money down the drain for doing business with a total scammer.”
“I'm sure KARMA is coming your way for ALL of the cancelled and unfulfilled orders that you said were available for purchase and they were not in stock.
Quite evident you fulfilled orders (for the same product) after cancelling the customer before them that you said the same items were available.
Believe me, KARMA during a pandemic will be a most horrible thing to happen to your business for ALL of your dishonest business practices.
A worker at Smithfield Foods plant in Sioux Falls, S.D., has died from coronavirus, one of 644 confirmed cases at the facility.”
“#Pharmapacks IS A SCAM. I’ve made a purchase on 3/29 of 9 items. they've charged me for shipping (read the fine print). then on 4/7 i received an e-mail that my part of my order has been canceled (4/7 1:35 PM), without any detail as to which items are left. I’ve sent numerous email and sent numerous Facebook messages. finally received a response via facebook on 4/7 at 3PM that only 1 out 9 items is available. so I’ve asked them to cancel my who order - via email (3:27PM) and facebook (3:05PM), he facebook message was read... another facebook message was sent on 4/8 at 8am, which was read as well. today (4/8) i get an email at 12PM - your items shave been shipped. the shipping label was created items were shipped out at 4/8 - 11AM. I’ve made numerous requests for a cancel order and refund. they do not answer their phones. they dont answer emails. they are selling products that are not available. shipped me a can of lysol for $4 and charged $21 for shipping. SCAM ARTISTS. FRAUD. STAY AWAY!!!!! #Pharmapacks IS A SCAM.”
“Not as advertised. Ordered items that were not received as pictured. Company stated that their website was not up to date with actual items received. Customer has no way of knowing what they will get based on website miss information.”
“Read some pretty negative reviews and was a little scared to order from them. I was a loyal customer of drugstore.com and they went by the wayside. Shipping is excellent and the prices are really good...I did use jet.com for awhile but their prices went crazy. I will buy from pharmapacks in the future.”
