PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 923 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold various mobiles and will keep doing it.”

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Posted 5 years ago

“Went well communication could’ve been slightly better but I recurved payment.”

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Posted 5 years ago

“Fraudulent Charlatans - refused to pay or return my phone. Even the Director made false promises. Waiting since Christmas 2018 3 times they have lied saying money has been transferred. Then asked for the Bank details again promising that they would actually send money.”

Helpful Report

Posted 5 years ago

Hi, PAyment was sent on the 03/01/2019 to the details you provided. Would you kindly contact us via email or messenger and confirm them please? We have not had any notice this hasn't been completed, but we are more than happy to help.. Regards, Phone Convert

Posted 5 years ago

“Used multiple times and good to have good business associates.”

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Posted 5 years ago

“I sent my phone in January and this company confirmed that they had received my phone. However, Wil said my phone is locked to ICloud and he will send it back to me. I sent numerous emails with asking them to send my phone with insurance and also asked the tracking number but ever since they are ignoring me. It’s a shame as the money was supposed to be my son’s Christmas present. I believe that this company has stolen my phone like other people said.”

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Posted 5 years ago

“Offered me a better price because it was brand new, would use again.”

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Posted 5 years ago

“Brand new XS sent in and paid with the money going towards a car.”

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Posted 5 years ago

“Got a great price for the phone and would use again.”

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Posted 5 years ago

“Took a little longer than expected but for the price received it was worth the wait. I would use again.”

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Posted 5 years ago

“Sceptiacal but worth the risk for a good price.”

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Posted 5 years ago

“No hassle and straight forward”

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Posted 5 years ago

“Phone convert have basically stolen my deceased fathers phone! They offered a fair price for the phone and as we were trying to raise money for my mother we sent in their pre post bag and they confirmed they had received it and that was the last communication we have had from them. Numerous emails and messages have been sent no telephone calls replied to. I am absolutely disgusted about the way they have treated my mother and are now trying to take this matter to court.”

Helpful Report

Posted 5 years ago

Hi, I am sorry you feel this way but we do not steal phones and have replied to the email we received. We have also sent a new quote for the device on 4 occasion with no response and once accepted or rejected the phone will be paid for. Otherwise please respond on here and once I again I will contact you. We are here to help. Phone Convert

Posted 5 years ago

“Straight with no hassle”

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Posted 5 years ago

“Free post, Emily’s and paid 👍”

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Posted 5 years ago

“Sold my Samsung J5 for a better price than if I sold it normally”

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Posted 5 years ago

“I sent my phones to them on the 20th January and after repetitive email requesting my phone or my money I got a reply and was sent money for 1 out of 2 phones and was told the other phone would be assessed and then I’d be sent my price, it’s been over a week and I’ve still not been emailed saying that my phone is being assessed.”

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Posted 5 years ago

“Really good.”

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Posted 5 years ago

“Complete sham company, sent my phone on 18th January, still not had my phone or payment - nothing. Illegal company, please take this warning and avoid at all costs. My situation now been handled by my employers, firm of solicitors - very handy!!!”

Helpful Report

Posted 5 years ago

“I sent my IPhone 5 to PhoneConvert it was nice and easy just applied on line a bag was sent to me to send the the phone to them. Everything was done in about one week very quick.”

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Posted 5 years ago

“Sold some phones and evryting went well”

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Posted 5 years ago

PhoneConvert is rated 4.2 based on 923 reviews