PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 923 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine.”

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Posted 6 years ago

“They sorted out and issue and kept me in loop and once all was ok I recieved payment.”

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Posted 6 years ago

“Nice and easy”

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Posted 6 years ago

“I'm student who needs the money, thanks”

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Posted 6 years ago

“Both myself and husband sold our phones for a good price.”

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Posted 6 years ago

“Myself and husband sold our phones for a good price.”

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Posted 6 years ago

“Booked in to the website and received a pack which came after a few days. Pack it with the label they provided and found the drop off shop which is easy to find on the website. Then recieved confirmation of the parcel being recieved and recevied my cheque and money. All in all it was good Seen some reviews which worried me but can genuinely say I did not receive a bad service and I can recommend Phone Convert”

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Posted 6 years ago

“Absolutely disgusted with how I have been treated by this site! They have now had my phone for 4 Weeks. They received my phone on the 25th October at 13:44. The website still shows as "Awaiting Receipt" even though I have sent them the Hermes tracking details and POD! A guy called Will emailed me back and said they would investigate. A week went by and I got no response, so I sent another email with the same information. Will then emailed me back and said they had been "trying to call me to discuss, as the phone was locked to my ICloud account, and they needed me to send over my ICloud account information" NOT ONCE HAD THEY TRIED TO CALL ME!!!!! So that was a lie. I emailed back the same day to say that I had no missed calls from them (the phone number they have for me is correct) and that I completely factory re-set my phone before I sent it back to them, and checked to make sure it worked okay. It wasn't locked to my ICloud account. I also advised I wouldn't provide my personal ICloud account details! I then asked for photographic evidence of what they were seeing on my phone. Another week went by before I got a response to say they would check and come back to me! We are now on the 20/11/2018 and I have had no further response despite sending another 3 emails!!! How can a company treat it's customers like this! WHAT A JOKE! Their telephone number doesn't work, so you can't even call them! I recommend anyone to read these reviews before using this company, as otherwise you will fall into the same trap as the rest of us! FRAUDSTERS!!!”

Helpful Report

Posted 6 years ago

“This company are clearly fraudulent. Sent my phone over 10 weeks ago and after a LOT of chasing received a cheque for half the amount. The cheque bounced. They still have my phone and I have received no money from them. They do not reply to emails. DO NOT USE DISHONEST FRAUDSTERS”

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Posted 6 years ago

“Sold my little Samsung and received the money.”

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Posted 6 years ago

“Cheap samsung only £10, better than nothing.”

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Posted 6 years ago

“Revied funds after a few days”

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Posted 6 years ago

“A few days and received funds so happy with it.”

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Posted 6 years ago

“iPhone 8 in immaculate condition 👌”

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Posted 6 years ago

“Happy to use once again was nice and simple.”

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Posted 6 years ago

“Sold two phones now and will sell my next one when it needs it.”

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Posted 6 years ago

“Never used it before but they made it easy quoting me price for my phone, it was the best deal in comparison to music magpie and Mazuma. They sent me free postage to send my phone to them and I got email confirmation as soon as they received my phone and processed the technical checks, and payment was prompt and into my account. A smooth and stress free process! Will definitely use them again to sell my other phones”

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Posted 6 years ago

“Was unsure at first but glad I followed through with my order.”

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Posted 6 years ago

“Sent my phone off in April still awaiting for a reply whats going on and we are now in November. i'm £150 down and no phone! I AM UNHAPPY.”

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Posted 6 years ago

“Not received payment or any response regarding my phone sale. I have not had an email for 5 weeks since phone convert received my phone. I've emailed and contacted via Facebook also. Nothing. No response what so ever. This website is a scam and any positive reviews should be seen as a scam too. Please avoid this site there are many others like myself.”

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Posted 6 years ago

PhoneConvert is rated 4.2 based on 923 reviews