PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 922 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 27th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold I phone 6s and I am happy with the price they offered for my phone. payment done successfully into account with in a day. well done a faultless service..”

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Posted 4 years ago

“I'm glad my friend recommended me this website. I sold my old phones and bought a new one.”

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Posted 4 years ago

“Excellent service. Will recommend”

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Posted 4 years ago

“I wasn’t expecting everything will be so fast. They collected my phone on Tuesday evening and I got money Wednesday around 3 pm.”

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Posted 4 years ago

“Sent my phone and nearly 3 months later still not received my payment I’ve asked for my phone to be returned which Damon said they’d do but nothing yet. They’ve also stopped answering my emails -DO NOT USE THIS COMPANY!!!”

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Posted 4 years ago

“Great company I can recommend to everyone. I sold my iPhone 8 and they gave me really good price. Now I will be sending my sons PS4 so they will repair it.”

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Posted 4 years ago

“Great company to do business with. Sent my iphone 8 plus and they paid much better than the buying companies online. Communication was good and easy payment. I am happy with the customer service and payment on time. 5 star recommendations ....”

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Posted 4 years ago

“Service is better than I expected .First time I sold my old I phone 6 and I phone 7 here .was worried about stories going on reviews but it was so easy and simple that they updated me different occasions about status of phones and payment on time .there is no doubt I will use phone convert again to sell or buy mobiles in future .Great work guys”

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Posted 4 years ago

“Service is better than I expected .First time I sold my old I phone 6 and I phone 7 here .was worried about stories going on trustpilot but it was so easy and simple that they updated me different occasions about status of phones and payment on time .there is no doubt I will use handset recycle again to sell or buy mobiles in future .Great work guys”

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Posted 4 years ago

“Fraudulent ' company'. Offered me £60 and was supposed to offer free return postage if offer wasn't satisfactory. Cane back to me offering £5 and telling me I'D have to pay to have it returned. Avoid avoid avoid!”

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Posted 4 years ago

“All good thank you.”

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Posted 4 years ago

“Still waiting for payment having received an email on 18/12/19 saying 'Awaiting Payment'. Awful communication and now no longer replying to email. 1 day payment is a con!! No phone number to actually speak to someone on.”

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Posted 4 years ago

“BEWARE FRAUDSTERS - reported to Action Fraud December 30th 2019: At the end of October, I found the company, (Phone Convert) via a google search when I wanted to dispose of my old mobile phone after purchasing a new one. I filled in the form to get the device valued and accepted their offer of £90 for my iPhone 6s. I was then away for about 10 days and when I returned I had received a bag to send the phone off to them in. I also received an email from someone called Damon on 4th November asking if I had received the bag as they had not received my phone. I explained I had been away and then packed up the phone the same day to send to them. I heard nothing back so chased payment on the 15th November via email and got the response "Sorry for any delay we have been having server issues." I chased again on the 25th November and received a set of automated emails asking me to accept a lower price for my phone (£71) as there was an issue with it - I accepted this and received confirmation but no money was forthcoming. I chased on 25th November and received an email payment confirmation but no money. I emailed again on 9th December but heard nothing and no money has been forthcoming”

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Posted 4 years ago

“He has completely ignored in returning my phone XS Max or paying me . He had my phone since November, basically have stolen it and Christmas has passed and nothing . His comments and lies about having returned it is disgusting to think they can treat customers by taking there goods and not paying . I have now filed a report against you and your company to fraud”

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Posted 4 years ago

“They agreed to purchase two iPhones from me via their website. Texted me on receipt of phones 22nd October 2019, here we are end of December with no payment. Each time I request payment or return of phones they come back with a request for information. They are stalling and I obviously intent on conning me out of my phones. Keep clear of this company they are not to be trusted.”

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Posted 4 years ago

“All good and will use again in the future”

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Posted 4 years ago

“Please use another company, communication is terrible, i'm at the point where i'm waiting for them to pay but i don't think it will happen, they have until the end of the week them i'm reporting the phone as stolen and taking matters further with Action Fraud.”

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Posted 4 years ago

“Sold my iPhone X at a great deal and payment received within 24hrs.”

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Posted 4 years ago

“Sold iPhone X at a great deal and received payment within 24hrs.”

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Posted 4 years ago

“Really awesome service. Highly recommended”

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Posted 4 years ago

PhoneConvert is rated 4.2 based on 922 reviews