PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 923 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issues with a faulty product. Issue was resolved within an acceptable time frame.”

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Posted 8 years ago

“Great prices paid. Really easy to contact and excellent, fast communication and payment. Thanks!”

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Posted 8 years ago

“Excellent company from start to finish. Gave us a price, sent us pre-paid packaging and then let us know the phone had arrived and was being tested. Two days later confirmation that payment had been sent. Cannot fault that.”

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Posted 8 years ago

“Terrible company, finally got my phone back after 5 weeks today, their engineers obviously don't know what they are doing, saying the phone was locked to my iCloud account when it wasn't, immediately put a random sim in the phone and it works perfectly, just don't think they wanted to pay the money that was offered to me on the website.Would advise people to avoid the company at all costs.”

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Posted 8 years ago

We received your handset locked to your iCloud account and asked you to remove it on a number occasions with no success, we sent you photos of the lock screen to confirm. We cannot access or reset an iPhone that is still linked to your account we state this in the letter we send. We sent the handset back free of charge even though this is something out our control and other companies would charge for return postage. We never want to return phones as this is a cost to us both on postage to and from with our prepaid bags. We always want to resolve any issues but unfortunately this cannot always be achieved. Kind regards, Phone Convert

Posted 8 years ago

“Why can't all companies be like this, thank you for keeping me up to date and in the loop, you were fast and efficient, you did all the work and did exactly what you said you would. As long as this cheque doesn't bounce you're the best company ever. 10/10”

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Posted 8 years ago

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Posted 8 years ago

“There was a delay in payment but the issue has been resolved now and payment has been received in full. I believe the delay was due to a bank issue. Once Damon got back to me I cannot fault the attention I got until it was resolved. Thank you.”

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Posted 8 years ago

“we have problem before , but its resolve, after one week final we got money”

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Posted 8 years ago

HI, An email was sent the day after we received your device with a new quote. You have not replied to this. Regards, Phone Convert

Posted 8 years ago

“Sent off my phone on Friday and got paid on Tuesday. The quoted price was the exact price paid. I had previously sent the same phone elsewhere and the other company offered a lower price stating it was scratched etc but no such bsck with phone convert. Super impressed and will use again.”

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Posted 8 years ago

“Great price for my old phone, better than most other companies. Dealt with my query really quickly and efficiently, (many thanks for that). Posted the phone late Friday afternoon and money was in my Paypal account by Monday. Only slight quibble was that the packaging they sent to me was a bit flimsy, so I added some more protection. All in all, a great experience and would definitely use them again and highly recommend.”

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Posted 8 years ago

“Envelope arrived th next day and payment was received directly into my bank within a week. Would use again.”

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Posted 8 years ago

“Good price. Good service”

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Posted 8 years ago

“Good price, fast dispatch of postage bag, fast payment and very straight forward.”

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Posted 8 years ago

“Very fast simple transaction. I sent the phone off Saturday and the money was in my account on Tuesday. Thank you”

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Posted 8 years ago

“Great service and great communication,when I enquired about my phone,many thanks”

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Posted 8 years ago

“The mail pack arrived day after the order was submitted. Payment was made the day after the phone was received by phone convert. Would definitely use again and highly recommend.”

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Posted 8 years ago

“A very easy process. Quick delivery of pre paid postage bag. Quick transaction of payment. Will definitely use again.”

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Posted 8 years ago

“Quick and easy, money in bank no problem.”

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Posted 8 years ago

“Amazing serivice highly recommend, even when I had a slight problem recieving the money they helped me sort it very quickly”

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Posted 8 years ago

“Fantastic service. Best offer of all and quick payment.”

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Posted 8 years ago

PhoneConvert is rated 4.2 based on 923 reviews