Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,610 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service great phone . Fast delivery”

Helpful Report

Thank you for your review, Chayse. We're pleased to hear that you received great service and are happy with your phone. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Excellent quality and superfast delivery. Have bought from several times and has always been as advertised...very happy !”

Helpful Report

Thank you for your review, Barry. We're thrilled to hear that you're happy with the quality and delivery speed of your purchase. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Fast service including delivery and the phone I ordered has so far lived up to my expectations.”

Helpful Report

Thank you for your review. We're pleased to hear that you received fast service and that your phone met your expectations. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Excellent service as explained”

Helpful Report

Thank you for your review, Debbie. We're delighted to hear that you received excellent service. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Deliverd on time great condition”

Helpful Report

Thank you for your review, James. We're glad to hear that your phone was delivered on time and in great condition. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with the refurbished phone... excellent and almost-as-new as advertised. Dispatch could be a bit faster... But would certainly recommend this vendor.”

Helpful Report

Thank you for your review. We're pleased to hear that you're happy with your refurbished phone and its condition. We'll work on improving our dispatch speed. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Have you noticed him deleting messages or setting a password on his phone to prevent you from accessing it? Does he exhibit very irritating mood swings every time he comes home? These could be signs that he's engaging in potentially dangerous behavior or cheating on you. If you want to free yourself from doubt without causing chaos at home, consider tracking his activities. With the help of 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌, I was able to monitor my kids and spy on my partner's phone without them knowing. If you suspect your spouse is texting or seeing another woman or man and can't find real evidence to clear your doubts, you can visit 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 to learn more.”

Helpful Report

“Great quality. Great prices. Arrived fast & packaged well”

Helpful Report

Thank you for your review, Shelley. We're thrilled to hear that you were pleased with the quality, prices, and fast, well-packaged delivery. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with my purchase. Arrived promptly too.”

Helpful Report

Thank you for your review. We're happy to hear that you are very satisfied with your purchase and that it arrived promptly. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“This phone is excellent and the accessories were great also”

Helpful Report

Thank you for your review, Josie. We're delighted to hear that you find the phone excellent and that you were pleased with the accessories. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Great service, goods arrived with no issues and the phone is like brand new.”

Helpful Report

Hi Chris, We appreciate your kind words about our service and the condition of your phone. Ensuring a seamless experience for our customers is our top priority. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Prompy and effient service. Product as advertised. Many thanks.”

Helpful Report

Hi Allan, Thank you for your positive feedback! We're pleased to hear that you found our service prompt and efficient and that the product met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“The product Iphone was in very good condition and is functioning well.”

Helpful Report

“good phone, no marks on item at all, good selivery..cheers”

Helpful Report

Hi Anthony, Thank you for your feedback! We're happy to know that you found the phone in great condition and appreciated the delivery service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“a great product and good service”

Helpful Report

Hi Damon, Thank you for your review! We're pleased that you found both our product and service to be satisfactory. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“My phone was as advertised "as good as new" and it certainly is. The deliver was promot and the information from phonebot was excellent.”

Helpful Report

Hi there, We're delighted to hear that your phone is "as good as new" and that our delivery and information met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Fast despatch and excelent service”

Helpful Report

Hi there, Thank you for your positive feedback on our fast dispatch and excellent service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with my phone. My husband purchased one some months ago also very satisfied. Fast delivery excellent service.”

Helpful Report

Hi there, We're thrilled to hear that you and your husband are very satisfied with your phones and our service. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Quick delivery, exactly as described, great price.”

Helpful Report

Hi Gary, Thank you for your review! We're glad to hear that you found our delivery quick and the product as described. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“I ordered and bought a refurbished Iphone 14plus. It was clasified as like new. came with scren protector and cover. All was good as said before I purchased on line. I am very happy. Thank you phonebot”

Helpful Report

Hi William, Thank you for your review! We're delighted to hear that the refurbished iPhone 14 Plus met your expectations and that you were pleased with the included screen protector and cover. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au Best regards, Shazz CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,610 reviews