Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,581 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good quality. Flat battery but not a problem, just charged and is in good health. Would recommend”

Helpful Report

We are exceedingly pleased to find people who we can always count on. Thank you for being one of our loyal and trusted clients. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“A good phone in nice condition at a reasonable price. What more can you ask for.”

Helpful Report

“So far so good”

Helpful Report

“Good customer service but bit pricey but good products”

Helpful Report

“Amazing service, and a very fast delivery would recommend too anyone”

Helpful Report

“Hasn’t arrived yet and I ordered it last week”

Helpful Report

Thank you for choosing Phonebot for you recent order. We apologize for the hassle you have been through, Your order was sent out from our side via Toll freight and the tracking number is shared on the email address on file. Since Toll’s website is down therefore we have already escalated the issue with Toll customer services team regarding the shipments delay. We know you are excited to receive your product and the excessive wait is frustrating. Let us know if you receive it or hear anything from toll and For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service, great phone! I shopped around for refurbished phones for quite awhile and Phonebot was definitely the best value for money. Received the phone quickly and is in perfect working order/condition. Will definitely purchase through here again.”

Helpful Report

“I am vary happy with my purchase. Phone is in really good condition. Came with cover and glass.”

Helpful Report

“Cancelled my order”

Helpful Report

Hello James, Thank you for reaching us out, no one likes to cancel a sale or loose a customer so why'd Phonebot?? Your transaction was notified as a disputed one by our bank on the next day of your order submission and we were advised by the payment merchant to revert the funds back as requested by you so there was a conflict arisen from your end hence your order was cancelled due to no payment received. For any further queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fantastic service, phone came very quickly and in great condition. Wonderful value. Incredibly pleased with my purchase. Thank you! X”

Helpful Report

“Fast delivery. Exactly what I ordered and expected to arrive. Very happy, phones works great for the first few hours of use. I trust it will keep going.”

Helpful Report

“Purchase was completed without hassle, was the cheapest available at the time, and arived within a few days. The phone (Galaxy S7) was in fantastic 'like new' condition! I'm impressed! Thank you!”

Helpful Report

“Top Quality, value and price with overnight delivery! Thanks”

Helpful Report

“I’m starting enjoying my new phone”

Helpful Report

“very friendly and helpful”

Helpful Report

“Love the phone so bought another for the other half when they broke theirs”

Helpful Report

“I ordered an iPhone 8plus (A grade) on Thursday and it arrived on Monday!! Perfect condition. Really impressed.”

Helpful Report

“The website was very easy to navigate and so far they had the best deals for my particular phone model anywhere. The free case was indeed high quality and I’m very happy with it, the free glass screen protector was very nice as well. Had some air bubbles near the home button on my phone though so I would maybe recommend making sure that is sorted before shipping out in the future. The phone is in excellent condition as advertised, and I received it within 2 days of ordering it to my surprise, so I was very satisfied with both my purchase and the service provided to me through PhoneBot.”

Helpful Report

“The staff were so friendly and always helpful with me enquirers. It did take a couple of days to process my order, but totally understandable amidst this pandemic. I would definitely recommend purchasing with Phonebot! Great products and affordable prices.”

Helpful Report

“Love my iPhone 8, delivered within 2 days which was fantastic during this COVID 19 shutdown Thank you Phonebot”

Helpful Report

Phonebot is rated 4.6 based on 3,581 reviews