Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“I can highly recommend phone bot! ordering is easy and products arrive quickly, couldn,t be happier with this company.”

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“Very happy. Fairly quick delivery, although they apologised for it not being quick as normal. However they kept me informed where the package was. Phone is like new”

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“Great phone”

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“Purchase phone however it was EFL Phonebot was prompt to test the phone before posting it out and called to notify me of the issue. Resolution was found and I was very happy with the outcome”

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“bbbbbbbbbbbbbb”

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“Phone in perfect condition. Looks like new.”

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“Product oversold. No suitable replacement. Waste of time.”

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“Prompt delivery , screen had a minor scratch otherwise good”

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“Excellent site presentation, phone description, quality very good and arrived on time. Great thanks”

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“Very happy with my recent purchase of an older model i-Pad from Phonebot. Delivery was prompt, i-Pad looks good and works well so far. Thank you Phonebot.”

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“Great to deal with. Purchased an IPhone X. Was exactly as described and arrived on time. This was the second time purchasing a mobile phone through phonebot and couldn’t be happier.”

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“I love my S10 phone but I do wish you had checked with me about the cover I ordered as I didn't know a S10e wouldn't fit the phone & didn't know until I opened the package & now can't return it as it has been opened”

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“I had an issue with Face ID on the original phone. I took it back to PhoneBot who were extremely helpful, polite and professional. They replaced the handset with another that works perfectly.”

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“Great service, great product, fast delivery”

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“Phone was as advertised and arrived very promptly by Australia Post.”

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“I ordered an A-grade refurbished phone through Phonebot on a Tuesday, and the website said it would arrive before the end of the week. Two weeks later it actually arrived (Phonebot says this was due to the Post, the Post says Phonebot sent the package the cheapest and slowest method, and that time line is pretty standard). For an item with an "A" grade the phone was dirty and in pretty rough shape (scratches, chunk out of the metal around the camera which was sharp and stuck out). The included accessories (charger and cord, particularly) were also dirty and not Samsung, but even for aftermarket they were large and weirdly mismatched. I usually buy my phones refurbished and have never had these issues before with any other companies. *edit* added a few more stars as the return process is relatively painless, but be forewarned they will bother you relentlessly until you update your review 😂.”

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“Delivered quickly and the phone us as it was described .in beautiful condition .”

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“This is a no fuss site. I found it easy to use and the service was prompt.”