Login
Start Free Trial Are you a business?? Click Here

Phonebot Reviews

4.6 Rating 3,579 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
Everyone I spoke with was so understanding. The overall service was fabulous 👍🙂
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Order was delivered quickly and as promised
Helpful Report
Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Bought two phones. One great, one faulty. After some difficulties, faulty phone was repaired and a gift voucher offered. Their communication friendly. Ultimately satisfied.
Helpful Report
We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have chosen us. Thank you, again, and have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
This is the 4th phone I have purchased from phonebot ... they have been excellent on all four (4) occasions. Id highly recommend them.
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great product, fast delivery and great bonus products sent with phone. Very happy!
Helpful Report
Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Failed to deliver my phone
Helpful Report
Thank you for choosing Phonebot. Researching your order, I see that it was dispatched in a timely manner but was delayed by Auspost due to their lockdown's schedule and pick and drop offs. Unfortunately once the parcel is dispatched we directly have a little control over making sure that is delivered on time. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Great service! Great communication! Great product!
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
My order arrived today and is as described :)
Helpful Report
Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Purchased a refurbished iPhone X 256Gb. Price was very fair and the phone is excellent so far. My grandson is very happy with it.
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
The phone arrived on time and works good. Perfect service!
Helpful Report
Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Thanks great phone
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very Quick
Helpful Report
Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Dear PhoneBot, I loved the phone purchase I recently made, very quick delivery and a fantastic phone. I will be purchasing more phones from you soon, in fact I've been looking for a good deal on a Samsung S10 with Qualcomm A grade. Best regards Stan.
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
The 'Like New' Samsung S9+ was immaculate with not a mark on it. Excellent product and excellent service.
Helpful Report
Really good service and quick delivery
Helpful Report
Great website and great range of phones. A very professional operation and great communication. My iPhone 6S 128HB phone came in a free silicone case with a new battery and there was even a dual port charger and cable in the box. I’d highly recommend Phonebot to anyone looking for a good refurbished phone.
Helpful Report
Quick service and excellent phone for the money. The phone was in better condition than I expected
Helpful Report
Great prices and amazing products. Fast shipping.
Helpful Report
So happy with the refurbished iPhone XR I purchased for my daughter, it’s like brand new with 94% battery life. Came with screen protector and phone case conveniently already put on the phone so we didn’t have the hassle of putting on the screen protector ourselves, well done phonebot
Helpful Report
Excellent buy!
Helpful Report
Phonebot is rated 4.6 based on 3,579 reviews