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Phonebot Reviews

4.6 Rating 3,684 Reviews
91 %
of reviewers recommend Phonebot
4.6
Based on 3,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

How quickly does Phonebot resolve customer queries?
(3 days ago)
Greater than 62% of reviewers feedback is Phonebot resolves customer queries within an hour.
(3 days ago)
95.70%
Industry Average
Excellent condition and well packaged for shipping. The phone was a gift for my daughter, which I mentioned when purchasing the phone on line. When the phone arrived and I opened the Australia Post satchel, to my surprise the box containing the phone was gift wrapped. This showed an attention to detail and good customer service, which is a rear thing these days Thank you.
- Anonymous
Great service, very fast and excellent product at a great price. Highly recommend these guys.
- Mick Ireland
Purchased 2 Iphone XS mobile phones. Both phones were in as new condition as stated and both phones 100% battery when stated battery would be 85% and over. Very happy with the phones and aftersales service. I rate them as a 10/10 for quality and service. Thanks and will purchase again in the future..
- Angelo Kandalepas