Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,653 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“two days in a row no one available to answer a phone query. If this is normal you should state that phone contact is not readily available. Order placed last Thursday, if no gold phone available surely could email straight away instead of Tuesday. I allowed 10 days to get phone to us for grand daughters birthday. I hope with changed address details that it will arrive at new addresss by next Monday. Thank you. Communication is the most important factor for people to understand problems.”

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“Great service friendly staff l will definitely be back. Thanks guys”

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“Really friendly, professional and accommodating. Got a great phone at a great price, great service, would recommend to a friend.”

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“I bought a reconditioned Apple Watch series 4. It was exactly as advertised , as new, and a substantial saving on a new one. It was delivered quickly. I would not hesitate to buy from this company again.”

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“I am not happy with the Way technical glitch,when payment went through but order status showed cancelled, was handle by Phonebot. As I require to call multiple times to update Phonebot however once issue fixed, delivery process was efficient. Also, happy with product too. So overall good rating.”

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“Great phone and smooth process”

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“I was happy its very fast the services.”

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“Phone was listed as A grade but was practically brand new, not a mark on it. Excellent quality and top notch service.”

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“Good service, good device, good price!”

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“I found the products as advertised and the service great! Unlike some other sources, I was able to inspect before buying. Many thanks!”

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“Slow as hell”

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(Reservoir) -

“Great knowledge and service”

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(Reservoir) -

“Very helpful”

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“The transaction was quick and easy. The phone itself was exactly as described for a great price.”

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“All my questions were answered online. The phone was despatched on Monday a day after I ordered it. It arrived on Thursday (unfortunately I wasn't home to collect and had to wait until Friday morning to collect it). My son is very happy with the phone.”

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“Excellent work”

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“Quick and easy service - thank you!”

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“If you wish to see the'refurbished' phone you are purchasing rather than buy unseen from the internet, I recommend Phonebot. After water damaging my Iphone 6 Plus, I desperately needed a replacement. The internet offered options, but because of previously being deceived on the web, I decided this time I wanted to see what I was going to purchase. Syd greeted me and after telling him what I wanted, he went out back and returned with an Iphone 7 Plus and an Iphone 6s Plus. Both were in excellent condition and prices were considerably apart, enabling cost to be a significant factor in my end choice. Phonebot offer a 7 day return and a 6 month warranty. Before departing the store, I suggest you ask them to check the battery life and they will replace it, if it is under 90% or thereabouts. They won't check it however, unless you ask them to check. When I got my phone home I discovered I could not hear incoming calls. I rang and made contact with Syd who said they would immediately replace the speaker, however, he asked that I try a clean out of the hearing slot, and told me how to do that. This fixed the problem and all is well. I have confidence that you will find a phone you are looking for at Phonebot and that they will honour their commitments to make sure it is in as good a working order as possible on purchase and then through the 6 months of warranty. Simon Taylor”

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“came in a great condition, very happy :) ALSO since the one I had purchased was an australian model, I took it to the samsung store at a shopping centre and they put the latest version of android onto my phone ( it was still on an old version) for FREE! Just a little fyi”

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“Phone was great and looked almost brand new, also love the free case and screen protector. Only downside was shipping was a little longer than expected”

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Phonebot is rated 4.6 based on 3,653 reviews