Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service, delivery and product”

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"We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot "

“iPhone 8+ as described, even came with screen protector already installed. Thanks guys, it has been an excellent and faultless experience. Cheers”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good balance in terms of supply and demand, the service is highly recommended.”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Easy to use and Sale of items make it quick to see specials”

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“Thank you for ensuring we received the product we ordered in a timely manner”

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Thank you for choosing Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Two weeks since ordering which was easy snd straightforward, watched it sit for the last 8 days from my home 37kms away. Suggest you use a reliable carrier. I’m hoping my 7 day money back / return is from when I received it not when it finally arrives. I coulcc do have driven there and picked it up myself.”

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“Very good web site which made it easy to find what I needed, delivery was a bit longer, due only to living in regional Victoria. Great experience overall”

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“Fast Delivery! Highly Recommended! A+++”

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“Great service, Product high quality condition. Will buy again.”

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“Still same as yesterday's requested review. Still no phone. Very poor performance.”

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“Very pleased with new phone. Arrived quite quickly considering it was being delivered interstate. Well packaged and was kept informed of expected delivery date”

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“I am very happy with my last purchase from Phonebot, this is my 3rd Samsung Note I have purchased from them,each phone has been in excellent condition, postage is really fast. Great customer service when I have rang them. Would definitely recommend them,the best priced phones etc.”

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“good service promt delivery”

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“Great service and quality!”

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"Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot"

“Got exactly what I ordered when they said it would arrive - can't ask for more!”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very good service”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“4th and 5th phones I've bought from Phonebot. Arrived promptly and as described.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“REFURB PHONE BETTER THAN DESCRIBED. FAST DELIVERY. RECOMMEND TO ALL.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Phone is great. Came with a wireless charger than I wasn't expecting and a softgel case too.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I still have not received my order.”

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Phonebot is rated 4.6 based on 3,579 reviews