Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! I hadn’t used an online framing company prior to this so was very unsure if I’d measured everything correctly. The frame was delivered on time and size of the frame and mount was perfect. Unfortunately the colour of the mount isn’t quite what I expected, so I guess that is the downside of ordering online.”

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Posted 3 years ago

“Very good quality. A very large picture frame and nicely protected in its packaging for damage free delivery”

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Posted 3 years ago

“Pleased with the product. Good quality gold frame, Well finished and delivered as promised”

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Posted 3 years ago

“Quite pleased with my purchase. Website easy to use for ordering. Frame production took longer than promised before ordering but met the timescale promised on the order acknowledgement. Goods packaged well and delivered promptly. Unfortunately there was a defect in the first delivery with a dent in the frame that should have been picked up in quality control during production. Picframes readily agreed to make a replacement, which arrived very promptly. I would use Picframes again because the product is good value despite the issues experienced.”

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Posted 3 years ago

“Ordered an unusual size frame in light oak for a cross-stitch piece. Arrived extremely well packaged. Looks great. We’re very pleased”

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Posted 3 years ago

“really nice quality ... just what had hoped for”

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Posted 3 years ago

“Very happy with my frame, which fits the picture perfectly. I appreciated how you kept me up to date with the progress of my order, from start to finish.”

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Posted 3 years ago

“I have always found Picframes very helpful and reliable. The finished product is excellent and arrives in good time.”

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Posted 3 years ago

“Not the fastest service told one week but took two but excellent quality frames well recommended”

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Posted 3 years ago

“Delivery arrived a week after my daughter's birthday and selecting the white frame in proportion to the mount proved beyond me; basically I have not got what I wanted and I am forced to accept compromise. Disappointing.”

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Posted 3 years ago

“Very happy with the frame ordered, took a little while to arrive but given the current Covid situation it is understandable, would highly recommend.”

Picframes.co.uk 5 star review on 4th August 2021

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Posted 3 years ago

“Pleased with the frame - even more pleased with the customer service ! Top marks.”

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Posted 3 years ago

“Good communication regarding manufacture & delivery. Delivered perfectly and the Frames were just as had been ordered with lovely fixings supplied.”

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Posted 3 years ago

“I am over the moon with my frames. I was very wary of ordering on line but the process was really easy and the resulting frames are just what I wanted. Thank you”

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Posted 3 years ago

“Lovely frame and a perfect fit for our print. Will certainly use Picframes again”

Picframes.co.uk 5 star review on 2nd August 2021

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Posted 3 years ago

“I’m very pleased with the two frames I ordered. The sizes were perfect and I was able to frame my cross stitch pieces beautifully. The help and advice I received was spot on too. Will use Picframes again.”

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Posted 3 years ago

“Excellent service. Very pleased with the craftsmanship. Perfect. Wrapped to avoid any damage en route.”

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Posted 3 years ago

“Great service, updated at every stage, from order, manufacturing, to posting. Well packaged. Loverly made to measure frame without the silly price. Would definitely recommend.”

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Posted 3 years ago

“Really pleased with my frame it’s perfect and excellent quality would definitely use picframe again thank you”

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Posted 3 years ago

“Excellent! The quality is very good, the prices are competitive, and friendly customer service. I have used this company since 2019.”

Helpful Report

Posted 3 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews