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Pierced Universe Reviews

3.8 Rating 121 Reviews
70 %
of reviewers recommend Pierced Universe
3.8
Based on 121 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
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Pierced Universe 5 star review on 9th November 2024
AnnH
Pierced Universe 5 star review on 9th November 2024
AnnH
Pierced Universe 1 star review on 25th October 2024
Anonymous
Pierced Universe 5 star review on 16th October 2024
Alex
Pierced Universe 1 star review on 6th September 2024
Carrie-ann
Pierced Universe 1 star review on 1st August 2024
Aaron H
Pierced Universe 1 star review on 1st August 2024
Aaron H
14
Anonymous
Anonymous  // 01/01/2019
I purchased here because I wanted durable and pretty titanium pieces for my piercings. I got beautiful hoops and two nose pieces. I had an issue with one of them and the costumer service was AMAZING. They gave me alternatives and they fixed the issue with no problem. I will keep this store as my main for all my piercings and can’t wait to have them all bejeweled by Pierced Universe. Thank you so much!
Pierced Universe 5 star review on 12th March 2024 Pierced Universe 5 star review on 12th March 2024 Pierced Universe 5 star review on 12th March 2024
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Delivery problem they responded quickly to get me a replacement.
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Posted 1 year ago
Great customer service! Helped Decide what earrings would be the best to get! Would recommend this company to anyone!!!!
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Posted 1 year ago
I am very impressed with the way they handled my request for a refund. I had apparently ordered the wrong size….unknowingly! They do not usually do returns on earrings but they went one better.
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Posted 1 year ago
I needed help with a new earring and their customer service was AMAZING! I’ve never shopped for an earring like this before and they helped make the process easier. Will definitely be purchasing from them again
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Posted 1 year ago
Amazing customer service experience after I ordered the wrong size!
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Posted 1 year ago
I was very excited to receive my new nose stud in the mail, however upon receiving it, the backing of the piercing was immediately misplaced. I was extremely distraught by this, as I have looked forward to switching out my piercing for quite some time now, and sent an email in hopes of potentially receiving a new one despite having lost the product upon arrival. I received a response to my email within 24 hours, and they generously offered to replace the backing for me and mailed it within the next 24 hours. I appreciated the great service and their understanding, and will definitely be ordering from them in the future!
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Posted 1 year ago
Awesome products, cheap prices and amazing customer service My order never showed up and I contacted them and they sent out replacements expedited without any hesitation. Highly recommend
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Posted 1 year ago
Amazing service, and they have great products!
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Posted 1 year ago
Great customer service and fast delivery
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Posted 1 year ago
My purchase has been lost in transit and they decided to issue a replacement with expedited delivery without hesitation. Amazing customer service.
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Posted 1 year ago
I received a nose post promptly after ordering! The post stud seemed smaller then I had ordered. I reached out to pierced universe and they got back to me right away. They sent me a new 1 at no charge. Great product and customer service!!
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Posted 1 year ago
fast delivery (im in montreal), good experience so far and ive ordered about 8 piercings, the nipple piercings butterflies are to heavy and tend to lean forward, which hurts a bit
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Posted 1 year ago
Went to pierced in the jervis shopping center yesterday and the lady's made me feel at ease straight away and the lady who done my piercing talked through everything with me and I'd highly recommend if getting a piercing go there and ask for ash
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Posted 1 year ago
Made navigating through the website easy! Shipped quickly and the customer service was awesome!
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Posted 2 years ago
Excellent service, staff were very helpful and friendly. Definitely recommend if you’re looking to get pierced.
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Posted 2 years ago
Purchased a few sets of plugs. Everything was sent quickly, I messed up my sizes when I ordered and they sent the replacement next day, free of charge! 10/10 would recommend.
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Posted 2 years ago
Amazing Costumer service, i was weary at first when trying out a new company for the first time, but their quality,shipping and customer support cannot be beat
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Posted 2 years ago
Literally love this place! I get all my piercings from here and customer service is so easy to deal with. I made a mistake in my last order and they helped fix it right away! Highly recommend🤩
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Posted 2 years ago
Pierced Universe is rated 3.8 based on 121 reviews