“I know now that there is centralized ordering now. I placed my order with the most customer friendly woman in the Philippines that spoke clearly and slowly to me. Thank you!!”
“Their new Detroit style pizza is good. Problem is with their boneless chicken wings. Orders an 8pc for 8.99, two we’re actually meat. The rest were bread nuggets. Very disappointed and will never get Pizza Hut again.”
“I don't know about my food. I have not been able to leave the parking lot. My car won't start. I need a jump my car won't start. Its 8:30pm. I'm a female medical worker who's worked all day who just left work. Everyone in the store refused to help me jump start my car battery.”
“I wish I could give no stars but then you can not leave a review.
I ordered my food at 1:30 pm and was told it would be 155 mins before it comes. I called at 4:00 pm to find that the driver just left to deliver. I called back at 4:30 pm ten times i called and put on hold. Then I called back 11 time a gentleman answer told me my food never left the store. I asked for a manager...sent me to Matt said he was from Corp. He apologized and said once the driver gets back they will deliver our food. This was our Father's Day meal. It's already after 5 pm and still no food....now I am worried if they will spit in the food or do something nasty to it. Matt said he will not charge me and he said he was concerned about it being so late. He said that no one will do anything to the food.
This was from the Havana Store in Aurora,CO”
“The driver dumped the order at my door and left, without knocking or ringing my bell. The drinks were also flat and had to be trashed.
I reached out to their corporate and they sent a canned reply saying I'd hear from someone w/in 3 days, but it's been a month now and NOTHING. I've reached out several more times, but now they ignore me.”
“I like pizza. I like pizza with sausage. I don't like my pizza's sausage covered with cheese. If you're going to go full sausage, go full sausage. My kids deserve to know where you stand.”
“Go woke go broke. Pizza Hut promoting books on transgenderism. Keep that out of restaurants. Sell food and stay out of social criticism. I’m no longer buying pizza from pizza hut.
Go woke,go broke”
“****NEWS FLASH******
WHEN DOES THIS INSANITY END?
I will no longer patronize Pizza Hut due to their children's book it reading program!!! Yep you heard me right 😡. They are openly promoting "Big Wig" which is about a little boy that dresses in drag. Here's the publishers description of the book "When a child dresses in drag to compete in a neighborhood costume competition, he becomes B. B. Bedazzle! A key part of B.B. Bedazzle's ensemble is a wig called Wig. Together they are an unstoppable drag queen team! But Wig feels inadequate compared to the other, big wigs. When Wig flies off B. B.'s head, she goes from kid to kid instilling confidence and inspiring dreams in those who wear her."
Now I can think of many many ways to instill confidence and dreams into our children, other than telling them they have to be a DRAG QUEEN to accomplish this. This garbage is outrageous and unacceptable!!!!!”
“Buyer beware my wife and I ordered from Abingdon VA on 3/25/22 a supreme pizza for delivery paid with credit card over the phone when I got my credit card statement I was charged $123.14 made several calls Spoke with Jared Doss the manager Two times no results called corporate office three times was told some one would call me back still have not received a call back as of 5/26/22 this was only our second order from Pizza Hut previously we have been getting Pizza deliveries from Domino’s for years never a problem.”
“I placed an order today (19-05-2022 at 6.55 pm) that needs to be delivered to Ella town but 15 minutes after confirming the order they said it cannot be delivered becoz it is put of their delivery zone. I believe it should have been told to the customer when placing an order... what is more disappointing is they asking me to cancel the order 30 minutes after placing the order becoz they cant come come to the address l am...”
“Delivery was late by one hour on 3rd March, I was told it would take 1 hr to deliver. Upon calling I was told it was impossible for the order to be delivered to my location. This was after I had paid the bill. They didn't add the toppings I had paid for also the order was not warm. I called to express disappointment and the person hung up the phone before I could finish.”
“Look there pizza is good but they are butt lazy with delivery like I called one from 2 miles away from my house and they wouldn’t deliver it and to me I think that’s completely unexpectable.”
“Delivery was definitely unacceptable in Summerwood onApril 30. I was told it would be 1 hr. After an hr. I received a text that the order was cancelled or modified and I could call to see which one. Upon calling I was told they didn’t have anyone there to deliver until now and they had already left. They should have text earlier and the order was not warm. I called to express disappointment and the person hung up the phone before I could finish. I was not being rude. There was no reason to abruptly hang up.”
“Tried to book a local disabled group in ,,we were refused unless we could pre order everything, as it made their job to difficult to spend 40 mins sorting out choices,,,glad you can afford to turn away buisness, banbury branch, assistant manager fri 22nd April 2022.disgusting treatment of customers,,,we loved our last visit, about 12 weeks ago.”
“Absolutely dogdy and feel discriminated as I wanted to order for delivery... firstly they don't take cash..secondly on menu says contacless however this Indian lady in pizza hut Surrey quays wanted name adress card number .all personal details unbelievable how cash don't mean anything?? I offer to wash the cash and even ask her to pay with her own card and I pay her cash ..i offered more customer service to her than she ever seen. Shame cheap labour and no good service ...so I got denied service ...not happy”
