“Place a 8 pizza order multiple times a year online from my home in Florida for a client's team in Indiana. Last time Pizza Hut's online platform was down. That required me to order it direct with the local Pizza Hut. Then corporate refused to honor my receipt for rewards points. All because I put the customers number on the order instead of mine. It shows me Pizza Hut puts zero value on customer loyalty. So, I will no longer do business at Pizza Hut, because of their corporate low level of customer service.”
“I love pizza hut pizza since I was a child but their mobile app and online ordering is trash. I have so many issues trying to order through the app as well as online. It always crashes. I don't know what else to do but vent on here. Am I the only one?”
“I ordered from online. Went in it was super busy. Asked her if she received my order she said no. I says but it pulled the money and it's pending. She's like I'm telling you I didn't receive your order it's not in my system. She seemed to be more preoccupied with the people behind me trying to get into the restaurant to have a sit-down food experience. She seemed annoyed with me when I showed her that it pulled 23.?? something dollars from my checking but she says that she never received my order. I told her can I have your name so I can tell my bank that you guys didn't give me a pizza but yet pulled money from my account. She says... I'm the manager And when I close out my computers tonight that won't be on there it will just disappear from pending. Then she seemed to stare at me and talk to other people. She Never said, you know I'm sorry about that. Hey, let me catch your order that one won't charge. But I'll help you do a takeout order. But NO. Nothing she act like she was annoyed with me and wanted me out of her way. She wanted to only help and have sit down restaurant customers. I will never go to Caro Michigan ever again too Pizza Hut. I thought I try something new. I'm normally a customer for Hungry Howie's or Little Caesars. Why I
Stray from what I know.... I have no idea.”
“I placed and order over an hour ago. My delivery was suppose to be at 9:36 pm and it is already 10:10 pm and it will be taking another 20 minutes before i possible get a cold ass pizza. So much for spending $40.00. Including tip. There should be a policy if your pizza is late, you get a full refund. I would like the manager to contact me.”
“Today I took takeaway (keema with kabab stuffing)from pizza hut parappana agrahara, hosaroad, Bangalore. When my kid opened it, it was undercooked. Never saw white pizza in my life. We were forced to throw it. Not atall in eatable condition. Its better to check what you order before picking your order, as they can give any nonsense food, like we are animals. Absolutely Pathetic and disappointing service. Its better to explore other options then going to pizzahut. Looks like they are getting high headed. Worse was they couldn't even locate this store, where as I get it on google freely.
Hopeless.”
“The pizza was so cold that the cheese was hard. I will never place an order with this business again. $35.82 down the garbage disposal.
If you’re in the pizza delivery service, consider hiring dedicated drivers instead of using DoorDash.”
“Got big dinner box pizza was dry , chicken wings were supposed to garlic parm only 2 boneless wings had flavoring on it, breadstick where not cut had hardly no seasoning on.”
“ordered new york style double pepperoni, only thing they got right were the large cut slices.
Pizza dough is made with sugar, what the fk...Im an adult
sauce and cheese are of poor quality.
pepperoni-what pepperoni, they forgot to add it.
bad food-bad execution
a crime to call it a new york pizza”
“Your delivery driver is an ignorant jack ass, and it took an hour and a half to deliver my order. The Pizza Hut is less than a mile from where I live. And he tried to charge me double for the pizza. Your company sucks. Hire people that can actually speak English.”
“Order the new pizza, when delivered was not in a secured bag , I didn’t like that anyone could have opened the box , and this was the worst pizza I have ever ordered from Pizza Hut the Chicago tavern style pizza sloppy and not tasty.”
“I ordered a pizza last Sat 7/6/24 the woman answering the phone since the website didn't work I had to call, she was not familiar with their pizzas, I ordered a tastemaker from their online ad, she said that she'd never heard of it?? So finally go down to order it, she said 15 minutes it would be ready for me to pick up. As I pulled in to park ONE man was leaving with an order, NO CUSTOMERS inside when I went in, and she said my pizza was ready, asked her how long...."15 minutes" so after the 20 minutes or so AFTER I ordered it they hadn't started it her excuse "we've been busy" what a freaking joke, I refused to sit there for 15 minutes as I was walking out another customer was walking in. So 3 customers in about 5 mins is too busy for them? I will find another pizza place this isn't the first time they've messed up MY dinner. Will be the last time!”
“Pls pizza hut jagan simpan budak kurang ajar di restoran!!! Saya sudah 3 kali datang pizza hut Caltex Setia Alam ni budak kuat maki main fon!! Layan customer seperti kami orang miskin!!
Layan customer sambil buat muka jeling customer”
“We were in Moncton and tried to order a pizza for supper. Each one we called we were rudely advised that none of them delivered to Holliday inn express in Moncton. Not we are sorry or you can call this number just no and hard to understand. We will never order from your company again. Maybe you should start training your staff on how to speak to your customers. Rude!Rude! Rude!”
“I got a pepperoni pizza from pizza hut. I only ate a couple of slices because it was soooo greasy it was making me sick. I will not be ordering from pizza hut again. I have NEVER had a pizza that was so greasy!!”
