“Back in September I ordered pizza from Pizza Hut. They had a special going on that I would be eligible for a free pizza in the next two weeks. When I received the code and tried to use it the code would not work. I tried all afternoon but it wouldn’t work. I emailed Pizza Hut and they responded and asked me to send them the code. I did and still haven’t heard from them. Today is Oct. 17th. I decided to email them again. When I try to enter the location it won’t take it. I’ve tried over and over again. So I’m guessing they just don’t honor their promises. I did love Pizza Hut and thought it was the best pizza out there. But I won’t be spending any more money there. Very disappointed. ☹️”
“We had raw pizza dough on both pizzas. We could not find any sauce on the veggie pizza and the pepperoni pizza had 3/8 slices with no cheese and no pepperoni!!!
The pizzas were not cooked and had scanty toppings which as I said were missing on nearly half the pieces. The chicken strips were not edible by my kids because they put the ranch sauce inside the container and the chicken poked a hole in the sauce lid and the sauce leaked all over the hot chicken strips which made them soggy and not all the kids like the ranch sauce so they could not eat them. This was highly defective food and for what we paid we are very angry about the entire order!!!
What will you do to make this right? I should not be paying more than $70 when more than half our food is not edible. This is ridiculously poor quality. Raw pizza and ruined chicken!”
“I have never had a complaint about Pizza Hut, until now. Tonight I ordered a Personal size pizza and I was shocked at how small it was. It was only about 5 inches in diameter and cut into 4 tiny pieces with only one slice of pepperoni per slice! I requested that it be cooked "well done" but instead, it was under cooked and the crust was all gooey. I paid $10 for the pathetic little thing and I won't ever make this mistake again! Seriously, it was less pizza than you would get from two normal sized slices. I'm really disappointed in Pizza Hut and will be telling all my friends.”
“Our pizza was really yummy and it was made with love I really enjoyed it it was so delicious definitely recommend thankyou Pizza Hut for the lovely pizza”
“Worst pizza company in the philippines.
First, customers has no way to track their orders via app or website.
Second, no communication from the store.
Third, riders are 30-40 mins late.”
“I’m extremely frustrated with Pizza Hut’s service. Every Tuesday, they offer a "Buy One, Get One Free" deal, but every time I place an order, it’s either late or wrong. On their website, they promise delivery within 15-20 minutes, but it’s been over 2 hours and my order still hasn’t arrived! This isn’t the first time either—every time it’s the same story. They just keep making excuses and wasting customers’ time. It's honestly the worst service I’ve experienced, and I wouldn't recommend them to anyone.”
“I use a walking stick. The young man at New Brighton Pizza Hut brought me a chair to sit on while I waited and then carried my pizzas to the car for me. Thank- you for going the extra mile!”
“Placed my order through the app. The order was sent via door dash. 4 items were missing. You cannot get in contact with the actual store and their customer service department is awful. Got gunf up on several times. Terrible place.”
“Terrible service and very rude. No menus can be provided. Placed a large order of wings but employee refused to mix and match, said it couldn’t be done. He said I would have to place multiple orders if I wanted different flavors of wings. So I ordered no wings. What ever happened to customer service?”
“Establish very friendly I found it very disturbing that I had to launch my app when I got into the store to look at their menu. This is gone too far you can't do anything without your cell phone these days and I'm sick of it if I walk into a restaurant I wanna see a menu I don't have to look it up on my phone and try to weave through their apps to get to it. For that Pizza Hut you get F. I was so looking forward to the pizza for my child of days but I won't come back here again”
“I have stopped ordering Pizza Hut. We loved the Spicy Tuscan Chicken pizza. You no longer have it. Tried another and didn’t like it. Please bring it back. I keep watching for it.”
“Just ordered a small thing crust pizza at about 735pm today. The pizza was very dry with little or no sauce and barely any cheese. Very disappointed.”
“The worst, disgusting, tasteless, Wastage of money, pizza i have ever eaten in my life
worst worst worst !
Never ever ordering from pizza hut again .”
