“A roses & lilies bouquet was ordered for Mothering Sunday. As others have said within a very short time all blooms either dead or unopened. Photos were sent with an email and it was agreed a replacement bouquet would be sent. This arrived on day specified but the condition was exactly the same. Another photo sent and it was agreed, a bouquet of tulips (which were lovely) would be sent and these also arrived on the correct day. Sadly another disappointment. Only one has opened and the remainder are either dry & papery or dead. I have advised the person who sent the flowers not to use the company again ( I never will). and whilst I was pleased with the customer service response the flowers are a huge disappointment.”
“It's absolutely no good delivering flowers if there isn't a message with them!! It was my 80th birthday yesterday had 11 deliveries of flowers from different companies & you were the only one to let me down.”
“Order Ref: 2944201 #P3485851 &
Delivery Date 06/03/2020
The Flowers were delivered on time. Unfortunately, the flowers were not as fresh as it should have been. I am a regular customer. Probably, I may have to rethink, if I have to send flowers.”
“Website was fairly easy to follow.
Main complaint was the confirmation email recieved did not match the amount that was was taken from my bank account. Took me a while to work out why more monies had been taken. The email I recieved did not have the P&P which obviously was misleading.
The flowers that were recieved were apparently lovely and were delivered on time.”
