Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Allways great service and good quality.”

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Posted 4 months ago

“Outstanding cusomter service! Answered all my questions and even called me and spent 45 minutes helping my trouble shoot my DIY stuff. Amazing, amazing, amazing!!!!”

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Posted 4 months ago

“Totally Absolutely SOLD on the products I’ve found at Play It Koi! The plants I ordered were packed generously and with impeccable care. Even though they shipped across country to Georgia, they arrived in beautiful condition and ahead of time. No one could’ve met my needs better.”

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Posted 4 months ago

“You listened to my issues and gave me helpful feedback.”

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Posted 4 months ago

“The plants came in great condition.. very fresh.”

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Posted 4 months ago

“Great experience so far. Derek is wonderful to work with and a wealth of information. Most of my order has arrived, all within expected time frames and in great shape.”

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Posted 4 months ago

“Shipping took way too long”

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Posted 4 months ago

“Products arrived in excellent condition!! Will be ordering again”

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Posted 4 months ago

“Perfect my sample arrived very quickly”

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Posted 4 months ago

“Love their products and how fast their shipping is! Customer service is excellent with the advice and after sale service!”

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Posted 4 months ago

“I was in a hurry to receive some items because I was leaving on vacation. Derek called me back immediately, helped me complete the order, and everythinhg arrived on time. He was very helpful and replied swiftly when I had questions about the delivery progress. I was extremely happy with Play it Koi's service and will be a loyal customer!”

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Posted 4 months ago

“Easy to find and order replacement parts. Parts arrived quickly. I'm very happy with my experience.”

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Posted 4 months ago

“My purchase was reasonably priced and delivered in a timely manner. It actually arrived a day early!”

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Posted 4 months ago

“Mine arrived alive and well. When I had a question about them, I received a very nice and detailed response from the company. I will definitely order from them again.”

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Posted 4 months ago

“Plants were beautifully packed, arrived fresh and wonderful! All roots & plants were very clean & free from debris and other organic stuff.”

Play It Koi 5 star review on 31st August 2024

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Posted 4 months ago

“Good. The order was delayed due to a problem but the communication was great which is rare these days.”

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Posted 4 months ago

“My Koy love the food I bought but the pellets are verry small, so do you have more of a mid size pellet, I would buy that next time? Also we spoke about pond plants that you sell. My pond is 4' deep and the plants thay want that you sell (lilly pads with a white and yellow flower) would need to be raised off the pond floor in order to survive in my poned. Could I make out of Copper tubbing a stand for these plants and would the copper be good for the fish or should I not use Copper? I Need to use some kind of tubbing inorder to create at least a one foot open space between the ponds concrete floor to the under side of the plant buckets. I could also build the the stand out of PVC but I read that Copper was benificial to the health of the Koy, is that true?”

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Posted 4 months ago

“Great experiece. Item was clear on the website, what it was, compatibility, etc. I was worried about this fitting my pump, and the site was pretty clear re the adaptor. Fair price. Got delivery updates. Came on time ( a day early). Product as advertised. Will order from here again.”

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Posted 4 months ago

“Very friendly and professional Get reply very fast before my fish koi die This is 3nd days with pure Prazi So far so good the 40 yrs old start swimming again after about 10 days he just lay down in the bottom of the pond Thank you thank you for the Prazi and thank you Play it koi Young and family of kois”

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Posted 4 months ago

“Very fast delivery. Great packaging. Haven’t been long enough to tell a difference yet.”

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Posted 4 months ago

Play It Koi is rated 4.9 based on 3,182 reviews