Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 30th December 2024

Robert

681

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants received were in amazing condition. One of the water littles bloomed within 2 day!! Will definitely purchase again and recommend your company!!”

Helpful Report

Posted 6 months ago

“Very happy with my lotus and seeds. All have taken off. Looking forward to blooms,but the leaves alone are beautiful with water drops.”

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Posted 6 months ago

“The filter parts I ordered fit exactly as the should. They came in the mail well packaged. Parts were delivered on time.”

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Posted 6 months ago

“I like being able to order food and maintain from one provider. Thanks for the great service.”

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Posted 6 months ago

“I received my fish right on time and they were in good condition because I was a little skeptical due to the fact that I had never purchased fish online before. The experience I had with this company was good and I will be using them again.”

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Posted 6 months ago

“Hi Ben & company, Our plants arrived in good condition due to excellent packaging. We have a greenhouse dome with a 1200 gallon water tank used to dampen swings in air temperature. This water tank is now the home for our bog plants. We will be ordering more.”

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Posted 6 months ago

“Easy to order, shipped quickly, but some of the plants were a little "shaken up" during transport.”

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Posted 6 months ago

“Well pleased with plants, Only thing is that you should remind customers to cut flower stalks off down at base of plant if they have them thank you!”

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Posted 6 months ago

“Great pricing on my blue diamond etd200 air pump. Fast shipping, great transaction.”

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Posted 6 months ago

“Good prices and the customer service is great”

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Posted 6 months ago

“Fish arrived when promised, they are beautiful as advertised”

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Posted 6 months ago

“I received my order in just two days and I am waiting to feed the new food as soon as I run out of the old food. Very interested to discover how my Koi enjoy the new blend. Thank you!!”

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Posted 6 months ago

Hi Bradley, Thanks so much for the kind review! As a best practice, when introducing new food to your koi, it's best to mix the old food with the new one for about a week. Even though koi can seem like pigs, transitioning gradually helps them adjust better to the new food. Switching abruptly can be tough on them, so a gradual introduction is always recommended. Cheers and thanks so much for your continued support! best, Ben

Posted 6 months ago

“The first shipment of Koi came deseased because of a flight delay but Play it Koi imediately sent a new shipment that arrived well. They are now swimming happily in my pond.”

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Posted 6 months ago

“I do pond maintenance and build ponds. I always use Play It Koi for my supplies. The ease of their website is great. If I have a problem they always rectify the problem. Highly recommend for pond supplies.”

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Posted 6 months ago

“Shipping was expensive and took a week however they did what they promised.”

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Posted 6 months ago

“Your pond lily and water hyacinth plants were well packed and arrived in excellent condition! They are all thriving in our large ceramic water pool. Many Thanks!!”

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Posted 6 months ago

“Recently, my Pond Max color changing lights went flashing and then off(after?5 years or so). Ben was super helpful in assisting with problem solving. A++ for customer service! It was the controller. I upgraded and added a light sensor and changed some bulbs. Thanks!!”

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Posted 6 months ago

“Order arrived promptly and in excellent condition”

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Posted 6 months ago

“Plants arrived timely and in good condition.”

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Posted 6 months ago

“Works great. Had a small issue at the beginning. Contacted customer service. They promptly fixed the issue. Great customer service. Very satisfied with this company. Will order from them again.”

Helpful Report

Posted 6 months ago

Play It Koi is rated 4.9 based on 3,182 reviews