“I am so disappointed with this company. I booked a city break to Barcelona via wowcher which ended up being a completely waste of money (1 day only out of 3 paid for due to poor flights) so I had to end up changing all the details to actually have some time there. My representative told me the hotel is in Barcelona, it is not. I was also told the airport I was going to was just 30 mins from the hotel and not to add on transfers as it would be cheaper to get a taxi. I made the booking on the phone trusting the agent to then find out after that the hotel is 30+ mins from Barcelona and an hour from the airport. I then phoned back up to add on the transfers and then said I couldn't, which is very dodgy. I work for a travel company and this is just a major red flag. I am now going to have to spend what it would have cost to stay in the centre in taxis. I'm so disappointed. I knew when I saw the offer it was too good to be true and I'm so gutted I just didn't arrange myself like I normally would.”
“Plenty / delight holidays / living social / wowcher utterly abominable service o will NEVER buy a voucher again .
I spent £667 for a trip for 2 to Marrakesh flights and accomo included at a particular hotel . We bought the voucher because the hotel has such good ratings . Needless to say after redeeming the voucher , u have To within 2 days or loose your money .. I called plenty / delight holidays the Friday the Saturday and numerous times the money . Eventually after 5 pm Monday the sales associate offers me a booking in the hotel as advertised except he wants another £120 or alt another hotel at add £189 . Also no direct flight home must overnight in Porto with add cost for shuttle food and accomo as well as take another annual leave day . This was not as advertised . Advert misled the public . As such I said no . I am cancelling and invoking my right for a full refund as I am within my 14 days . That was 20 March … so far nothing from wowcher but WhatsApp messages saying they are dealing with it and days ago I should have had a response Already . U acceptable . Please do not use they are thieves”
