“My experience from start to finish was amazing. Mitchell Crisp had all the knowledge from the start to point me in the right direction. Less than a month after my first phone call with Mitch, my full solar system was fully installed by fantastic tradies who did a great job. Highly recommend”
Thanks for sharing your experience, Mace! We're glad we could get your system up and running so you can start saving on your power bills. Welcome to the Plico community!
“More than happy with the service from Plico, especially getting all the rebates state and federal and interest free loan. First week in and the system is performing well. The app is brilliant, helps you track your usage and gives you a better understanding how it all works.”
Thanks for your review, Peter. Sorry to hear about the initial bumps in the road but we're glad we could get a positive outcome in the end. Welcome to Plico!
“the installation went well, with very professional electricians. we had a power cut after the battery was installed, but found only one backup circuit, which our fridge is on. unfortunately we can't find any extra power sockets on the same circuit, so can't plug anything else in. we did contact plico, whom informed us nothing could be done about it unless we pay extra
I wish the backup circuit was better investigated during the installation process.
Our batter has been working fine.”
Hi Neil we appreciate you leaving a review and providing your feedback. We're happy to hear about your installation experience and that your battery is working well. Our blackout protection is designed to provide backup for the essentials in your home, usually connected to one or two circuits with low loads. The existing wiring in the home, loads and other factors guide what is on this backup. This often results in the fridge being backed up (to avoid food waste during a power outage) and sometimes an additional lighting circuit. While it's not designed to run high energy-use appliances, it should allow you the freedom to plug in your essential appliances. Please know that we take your feedback on board for future and would be happy to assist you with any further electrical work. Regards, The Plico Team
“Great company to deal with, every person polite and helpful.
The two persons that installed the batteries did an excellent job, nothing was too much trouble.
The batteries have been working very well, well worth installing.”
“Plico are a brilliant way to install a battery to your existing Solar.
They are a great company to deal with and the payment plan makes it very affordable.”
“Exceptional staff and company. Very professional throughout the whole process. Communication was very efficient and to the point. A great experience all round. Thank you”
“I’ve been with Plico for three months now and “so far so good.” There was no hassle when dealing with them right from the start. Everything was explained and clear. I’ve had two issues with the Alpha batteries one was when they had a global maintenance done a month ago (issue was a system error displayed on the battery) and just recenly when alpha ess decided to upgrade the monitoring platform again. The issue was failure of battery to charge from the grid. Both issues where resolved with Plico’s support system and had been resolved in less than 24 hours.”
“Outstanding sales and service, from my initial Enquiry to the installation. A very professional organisation from start to finish. They did what they said they would every step. The panels and battery together are providing me with surplus energy and at a very fair weekly payment.”
