Plumbers-4U Reviews

Name: Plumbers-4U
Address: 37 Church Hill Road, Barnet, United Kingdom, London
Rating: 4.18

4.2 Rating 333 Reviews

79 %

of reviewers recommend Plumbers-4U

Company Reviews

Questions

Metrics

4.2

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

020 3582 0420

Email:

info@plumbers-4u.co.uk

Location:

37 Church Hill Road, Barnet, United Kingdom
London
En4 8SY

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Plumbers-4U 5 star review on 13th October 2024

Alfredo Varela

Plumbers-4U 5 star review on 10th January 2022

Mrs Jones

Plumbers-4U 5 star review on 18th May 2021

Thoomson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“George did a wonderful Job at explaining everything, was honest about what needed to be done. Got the job done at a timely manner. Definitely recommend him.”

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Posted 5 months ago

“He answered all out questions and even was able to do a second job in the house and give us a quote- even though we didn't call for that job specifically. Great service and highly recommended.”

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Posted 5 months ago

“I called out a plumber via plumbers4u. Initial experience with booking was great - a plumber was booked to fix an intermittent leak under the boiler the same day. Cost was higher than I was expecting at over £100 but for the quick service I was willing to pay. The plumber spent about 5mins trying to look at where the leak could be coming from. He suspected it was from a plastic pipe and said it should be replaced. He didn't have the right pipe and so taped up the pipe and said he can come another time to replace the pipe. As he had only been at the house for a short period, I asked if he could look at removing the cylinder in a Vado concealed tap so that it could be cleaned. He attempted to remove but was unable to do this and used some WD40 to loosen the tap a little. The chrome on the tap has been damaged and the shower has developed a leak. About a month later, I contacted Plumbers4u to let them know that the water that was still leaking and I wanted to arrange for the pipe to be changed. I was told that I'd need to pay for the plumber to come out again as the plumber had fixed the tap as well. I've had multiple exchanges with plumbers4u customer support for them to send out a plumber without being charged for the £100 call out fee as the issues have not been fixed and the pipe has been taped up. I would be happy to pay for the replacement pipe but they refuse to do so. Not happy with the service and won't use plumbers4u again.”

Helpful Report

Posted 1 year ago

“Absolute joke of a company who are not interested in anything but making quick, easy money. I called on Tuesday explaining that we're a family with two very small children (2yrs and 4 months) with a blocked toilet & drain preventing us from using our only bathroom. The initial interaction couldn't have been better, but all went downhill very quickly from there. The Plumber attended and poured 2x bottles of acid in the toilet. He left 20 minutes later with instructions for us to call at 6pm if it was still blocked. When we called, we were told he couldn't do anything as he had no more acid and would come back at 10-11am the next day. He actually arrived at 4pm the next day, not 10am as promised, poured another bottle of acid down the toilet and walked out 5 minutes later leaving one more bottle of acid with my partner for us to use ourselves an hour later. This did not solve the issue. Day 3, a lovely guy named Junior (a drainage engineer) attended and he genuinely couldn't have done more if he tried (it's just a shame you work for a terrible company if you ever read this, Junior). But he explained that the issue was in the stack pipe which needed cutting open and emptying. He reported this back to dispatch to get the correct person, tools and equipment on site which he did not have on his van. Day 4, I chased at 3pm as I had still not heard anything, to be told that the engineer was booked 2-5pm. The engineer then called at 4:30pm saying he wouldn't be on site until 7pm! When I queried about the noise of cutting a stack pipe with our 2 small children at that time, he told me he was only expecting to plunge a toilet and wasn't given any details of the job from dispatch besides that and he didn't have the correct equipment either. About the only decent thing Plumbers 4 U did was not argue with me when I asked for a refund. That said, I am still out pocket for the 2 bottles of acid that the plumber demanded personal payment from my partner for, and refused to leave the flat until he was paid. Don't get tempted in by the competitive rates they promise, it absolutely isn't worth it.”

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Posted 1 year ago

“The plumber I booked did not turn up within the five hour window (and had not appeared 90 minutes afterwards). There was no contact from the call centre (who I called several times) or the technician.”

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Posted 1 year ago

“Called them for emergency service to fix a water leak for my partner in Staines upon Thames. Was told a 2 hour window. 18 hours later and after multiple calls where I was told every time the plumber would call with an ETA. Still nothing. Abysmal service, when I could have been looking for a reliable company. Not recommended.”

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Posted 1 year ago

“I am a community support Officer Home Office Approved we help widows of service Personal . THE SERVICE WAS EXCELLENT AND professional and good Quality we recommend that you use this company ad they are excellent service listen to me and helping change”

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Posted 2 years ago

“I was very disappointed by the plumbing service. My plumber did not turn up and I had to keep chasing the company. After his visit, the plumber needed to return as he set the cold setting of my electric shower onto the hot setting. A month later I am still awaiting his visit, the cuctumer service is slow to respond and does not solve issues. Overall: do not use.”

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Posted 2 years ago

“No roblems. Always a good service from u.”

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Posted 2 years ago

“I organised a Landlords Gas Safety Check for 2.00pm and was assured he would be at the house close to this time.. When the engineer arrived he was polite and seemed to be very thorough at his job BUT he was nearly 2 hours later than booked. (I did ring earlier only to be put through to a message service and eventually he responded about 25 mins before turning up). As I don’t live at the address this was most irritating. I had rung around for quotes and plumbers 4 U were at least £40 cheaper than other companies. If your priority is cost and, not time, by all means choose this company.”

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Posted 2 years ago

“The plumber who came and mended my boiler was excellent. Friendly efficient and communicated the problem and solution well. Would thoroughly recommend.”

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Posted 2 years ago

“Dear DPlumbers-4U officials Dear Mr.KAI in your company staff made the necessary repairs. We were very pleased with him. He was a very kind, resourceful and gentle person. We would like to take this opportunity to thank KAI and your company. Regards Orhan ÖKMEN”

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Posted 2 years ago

“Alex replaced our existing water heater and bathroom taps with pure professionalism. Very polite, quiet and tidy.”

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Posted 2 years ago

“Very impressed with the service from the initial booking to the delivery of service and payment. The engineer was professional, punctual, knowledgeable and gave feedback on the job done.”

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Posted 2 years ago

“The service was very efficient and fixed the problem immediately.”

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Posted 2 years ago

“Would highly recommend”

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Posted 2 years ago

“Truly outstanding service. Plumber was such a lovely person. Thank you so much”

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Posted 2 years ago

“Wouldnt recommend.”

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Posted 2 years ago

“I am sorry to say that my encounter with your engineer was most unfortunate, apart from misinforming me about what was needed, he was disloyal to your company.”

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Posted 2 years ago

“Absolutely dreadful. Overcharged. Left a mess. Essentially will never use again”

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Posted 2 years ago

Plumbers-4U is rated 4.2 based on 333 reviews