Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,487 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service by Jake!Thanks you!”

Helpful Report

Posted 2 months ago

“Jake was helpful person he answered everything I needed to know about my hot water tanks”

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Posted 2 months ago

“When we didn't think our order went through, we made another order, only to realize that both went through. We wrote an email immediately to cancel one of the orders and Jacob P. wrote within 24 h that he had resolved the issue for us and only a single order would be processed. Great service!”

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Posted 2 months ago

“Thanks Jake for cancelling my order.”

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Posted 2 months ago

“I had a series of questions, and Jake was very helpful (and patient)—much thanks!”

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Posted 2 months ago

“Excellent customer service by Jake!”

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Posted 2 months ago

“My contractor asked me to find air return grilles for our remodel because the standard ones at Lowe’s and Home Depot are only 1/4” deep and don’t match up with the base trim. Jake took the time to check the specs on the grill to confirm that it’s 7/8” and told me he’d keep the information on hand whilst I checked with our contractor. He called me back right away after I left a message and told me the order will be here in 2-3 days. He was amazing and I will recommend Plumbers Stock to our contractor and everyone I know who does home DYI. THANK YOU JAKE!!”

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Posted 2 months ago

“Plumbers Stock made me happy because MiaS works there. MiaS is one of the few people that does what she says she will do. MiaS walked me through custom orders step by step twice and kept me informed when each step was done. Specifications, Purchasing, Costs, Production Estimate, Shipping. The products were as good as MiaS.”

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Posted 2 months ago

“Had options for my needs and Jake took the time to help me.”

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Posted 2 months ago

“I needed help identifying a P/N I thought I ordered. Jake checked and found my original order through Amazon, and saved us both trouble with reordering and returning long lead parts.”

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Posted 2 months ago

“I was very pleased with the customer service at Plumberstock. Jake was very responsive to my emails and extremely courteous and I appreciated that. I ended up cancelling my order due to the fact that I found the missing part at my house and no longer needed to purchase it. Jake confirmed my cancellation promptly and seamlessly. I would definitely use Plumberstock again just based on the customer service that I received.”

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Posted 2 months ago

“I had a great experience with PlumbersStock and their Customer Support. Jake was extremely helpful.”

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Posted 2 months ago

“Customer service was very helpful and they were able to assist me with all my questions regarding an order Thankyou very much for all your patience and understanding with me Good job and I will continue to look forward to future opportunities purchasing from your company and will recommend to others”

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Posted 2 months ago

“Jake at customer service was excellent in helping me resolve an issue with my online order.”

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Posted 2 months ago

“Customer service Jake was very helpful! Thanks!”

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Posted 2 months ago

“I had trouble placing my order online - so I phoned the support number provided. Jake was great at getting my order placed and ensuring that the order was not duplicated by the pending web order.”

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Posted 2 months ago

“I had a question about my order. The reply was prompt and on target. Greatly appreciated! Very happy with follow-up!”

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Posted 2 months ago

“Can't say enough about Jake. Very knowledgeable, friendly and helped me with all of my needs. Need more customer service reps like Jake.”

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Posted 2 months ago

“Jake was very helpful and good to work with!”

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Posted 2 months ago

“Jake was very helpful.”

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Posted 2 months ago

Plumbers Stock is rated 4.9 based on 1,487 reviews