Plumbforce Direct Reviews

Name: Plumbforce Direct
Address: Plumbforce Direct Ltd4 Old Park LaneMayfairLondonW1K 1QW, ,, London
Rating: 4.04

4.0 Rating 75 Reviews

76 %

of reviewers recommend Plumbforce Direct

Company Reviews

Metrics

Info

4.0

Based on 75 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Plumbforce Direct:

We're not your Average Plumbing Company! We have been working in London for 20 years and in that time have won ourselves the reputation among our customers as one of the most trusted plumbing and heating services.

Visit Website

Phone:

0203 504 7123

Email:

scott@plumbforcedirect.co.uk

Location:

Plumbforce Direct Ltd4 Old Park LaneMayfairLondonW1K 1QW, ,
London
W1K 1QW

Anonymous

Anonymous // 01/01/2019

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“Plumbforce have been the principal service supplier for us for over a decade, great guys”

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Posted 3 years ago

“Boiler installed today and we are delighted”

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Posted 3 years ago

“We had one toilet leaking at the its base and another that was constantly running. Though we have a home warranty, my wife wanted to try a plumbing company that had very good reviews that she had read. They sent a representative out, who told us that both toilets would need to be replaced. He did an estimate ranging from over £1400 for their good, to over £2400 for their best. We thought these were extremely high. We then contacted our home warranty company, and they sent out Plumbforce Direct. They were prompt and fixed both toilets within an hour. Our cost was £110+Vat It has now been over 3 weeks and we have had no further issues with either toilet. Thank you for your promptness, expertise, and honesty.”

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Posted 3 years ago

“Boiler broke down , they sent Tom who spent 30mins diagnosing the fault , luckily it wasnt major ,they fixed there and then at a really good price .”

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Posted 3 years ago

“Came around to look at my boiler , unfortunately it was beyond repair , they have me a good price for a new one and the service was great, unfortunately I found it slightly cheaper.”

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Posted 3 years ago

“John Showed up to repair our toilet, evaluated the situation and gave quote. Ordered part, returned on the day and time he said he would. Ended up coming back on two separate occasions to do the repair but at no fault of his own was unable due to the faulty toilet. He would not take money from me although he had come to our home three times. I would use plunger for any repair work we have in the future and strongly recommend them. Try to find a repair person who will come to your home and not charge you a fee just for making the trip. Integrity counts.”

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Posted 3 years ago

“Plumbsorcedirect charged us £300 for changing automatic air vent which is £15 and that didn't fix our boiler's problem. I had boiler problem with pressure drop down quite often. I called plumbforce direct and the engineer came and looked it and agreed to fix the problems with £300. We agreed. Couple of days later, the engineer came and replaced a small part called automatic air vent in 5 minutes. We checked the pipe from boiler goes to outside and there are a lot of water came out still. Engineer agreed that was main problem caused pressure down often but he will need charge extra £180. That means replace a automatic air vent cost £300 without fixed the problems for us. We negotiated to pay less, engineer called his two brothers to our house and stopped our water supply .... We tried to talk to plumbforce direct, engineer told us he owns the company. Finally he agreed to reduce the price to £200. I would like to share the experience to all the consumers to avoid this kind of trouble again, they are just not trustable.”

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Posted 3 years ago

“Their plumber came to inspect the leak, turned all our water off and gave us an incredibly high estimate. We spoke with another plumber, they came the next day, turned our water back on and asked for half the price to get our water tank changed. Plumbforce direct in the meantime charged me 466£ for having done exactly nothing to fix the leak. Their plumber came twice, did nothing except turning off our water and giving us a very high quote for the full job, and that was it. I've been speaking with their customer services for a week now trying to get a partial refund at least and it's a nightmare. They keep saying the refund is coming and they'll call me back to confirm. Not once they have given me a call. I've lost count of how many times I called them to try and get a clear answer. It's going to be a week tomorrow since they told me I will see my refund. Refunds don't take this long. Nightmare of a waste of time. Stay away.”

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Posted 3 years ago

“Guy called Michael turned up on time, did a great job to stop the leak at the sink. Excellent service will definitely use them again.”

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Posted 3 years ago

“Boiler packed in at the weekend, Plumbforce came out and fixed it on the spot.”

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Posted 3 years ago

“People are going to think I was paid to write this review, but it is 100% honest, genuine and trust me...I'm the one that paid. Thousands. And it was WELL worth every.single.penny. After hiring Plumbforce Direct to find a sizeable leak under my kitchen tile and foundation, I had Paul come out and provide an estimate for a total home re-pipe. I had other options, but with a 30+ year old copper piping system, I made the jump and ultimately the best decision for our family and our property. At first I was nervous - a total re-pipe, tearing up walls - it's nerve-wrecking to a first-time homeowner who knows zero about plumbing. Every single person I worked with during the process was outstanding and helped put me at ease in a genuine and professional way. Scott in the office coordinated things in lightning speed for an appointment the next day, took care of the invoicing, etc. (he's a rock star!). The Plumbers (Joe, Patrick, Chris and Paul) worked some sort of plumbing magic on my house. The Plastering crew from plunger that came out just put the cherry on top with a seamless patch job! I couldn't have asked for a better group of people for trusted service in my home and will sing their praises to anyone. The plumbing crew was so on-point and they spent the entire day here, arriving right on time with a fully-stocked van and plenty of energy. Our home has high ceilings, nearly no attic space, multiple levels, and my kids were home with me being curious in the background. They navigated every obstacle with ease and worked together with such fluidity, you'd think they shared the same mind. They know their stuff and the confidence and experience were evident. I was aware of every single thing and felt comfortable asking questions. They were clean and respected my home, polite and personable, and actually even found things that my own home inspector didn't find when we bought the house last year! It goes without saying that no one gets excited about expenses like this, but they are necessary and vital to the value and longevity of the home. If you are faced with the same situation, do yourself a favor - bite the bullet, give them a call and let them work their magic. I put so little effort into this process - they made it so easy. Everything was complete in less than 10 days time - from leak identification to plaster patches being dry and ready to paint. Now, it's sweet dreams and a clear mind. No worries, what if's or questioning if we should have done anything different. We have 100% confidence in our decision and are happy knowing that our plumbing troubles are no more! I cannot believe how accurate the online reviews were about plumbforce direct. I also cannot imagine ever calling a different company for plumbing needs. Thank you Scott”

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Posted 3 years ago

“needed my toilet replaced and the plumber arrived at my house at the time they promised. Started the work right away and was finished the installation in a timely manner. He also took all rubbish away with him and left my toilet clean and tidy.”

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Posted 3 years ago

“New boiler fitted about a year ago. All working perfectly, many thanks”

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Posted 3 years ago

“Great company fixed my problem and gave me an OAP discount.”

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Posted 3 years ago

“Arrived quickly to look at the issue . Scott managed to squeeze us into the already busy schedule and fixed up the issue with our shower. Would recommend highly.”

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Posted 3 years ago

“10 out 10 for price, professionalism and punctuality.”

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Posted 4 years ago

“Quick to respond. They were able to send a plumber out the same day to give me a free estimate. I approved the work on the spot and the work was completed on the same day to an extremely high standard. Their fixed price to fit my own sink came in just over half the price of the 2 other reputable companies I had received quotes from. There was also a 1-year warranty given on their labour. Knowing personally that cheapest is not always best but on this occasion, it was by far the best service I could have asked for. A brilliant all-round service. I would call them again.”

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Posted 4 years ago

“Have been using them for years. Always happy with the service, personnel and pricing. Now I am also using them for repairs in my recently purchased rental house in Paddington. They are reliable and experienced in working in older homes and buildings. Good, honest company!”

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Posted 4 years ago

“Scheduled a visit which was straight forward, just love my new Victorian taps, we will be giving all our business in the future.”

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Posted 4 years ago

“He was thorough in his diagnosis and gave very good drain maintenance advice. Left all the work area clean and tidy, Highly recommended.”

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Posted 4 years ago

Plumbforce Direct is rated 4.0 based on 75 reviews