Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,578 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Save your money and avoid using PlumbingForce. I had an electrical issue with my boiler (the circuit board died), which I communicated clearly to them over email and by phone, along with the specific make of my boiler, a Vaillant Ecotec Plus 937 combi. They sent someone over who spent a maximum of 5 minutes looking at my boiler. He then went to his van to call Vaillant, claiming he didn't get a signal in my house, which no one else has ever had issues with. After 10-15 mins, he came back in and told me that the electricals aren't working and need replacing (which is quite literally exactly what I communicated to them in the first place) and then quoted me £900+ for new parts that I found online for less than £200. They prey on people who have urgent needs and use extremely vague and open ended terms & conditions to allow them to engage in borderline fraudulent business practices. It literally says on their website, “Do not rely on information on this site. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.” See for yourself - https://www.plumbingforce.co.uk/terms-conditions/ They can do better by simply being less evasive on the phone and through other communications about what services they're able to provide upfront. In hindsight, it's very clear that they were intentionally withholding information to try and close the sale. Once you give them your payment information, that's all they care about. Also, they refuse to provide a phone number for customer service and insist only on emails. Avoid at all costs.”

Helpful Report

Posted 3 weeks ago

“Easy to call and make an appointment very quickly and a good price. The young man who came round was extremely polite and friendly. Great job and will recommend.”

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Posted 3 weeks ago

“Great service, Ricky did a great job! Thanks”

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Posted 3 weeks ago

“Absolutely a perfect Service, small leak in the Water pipe,it had soaked all the carpets, the job was done in a short time, lovely peace of mind thank you, excellent job, best wishes Dean & Eileen.”

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Posted 3 weeks ago

“Excellent service from plumbing force”

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Posted 3 weeks ago

“I contacted Plumbing Force for a quote, in which I wrote and verbally communicated that the electrics of my boiler had stopped working, along with the manufacturer (Vaillant) and model (Ecotec Plus 937 combi). They said a call out would be minimum £120 + VAT. The guy came out, and while he was nice enough, he looked at my boiler for literally about 2 mins, then spent the next 10+ mins in his van 'on a call with the manufacturer', only to come inside and tell me he couldn't help in any way whatsoever because the electrics were out (which is EXACTLY what I previously communicated) and he doesn't deal with that. He quoted me £900+ for new circuit board (PCB) and display, which I easily found online for less than £200. In total, he was at my home for no more than 20 mins and I was out £144 for zero assistance or any helpful information.”

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Posted 3 weeks ago

“The engineer turned up on time and not only serviced my boiler but also.repaired a leaky pipe to my utmost satisfaction. Completely satisfied customer”

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Posted 3 weeks ago

“Ben came to the house and fixed the issue we had, no issues, no problems at all.”

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Posted 3 weeks ago

“Quick and efficient”

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Posted 3 weeks ago

“Absolutely brilliant”

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Posted 3 weeks ago

“Andy installed my new dishwasher which needed all new parts fitted under the sink to do so. He was very efficient, friendly and professional, I would definitely recommend.”

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Posted 3 weeks ago

“Phoned on the Sunday and had a call back later that night, engineer booked in for the following morning, engineer turned up at 9:30 and diagnosed the issue, then had to get the part, away an hour to get it, came back and fitted it, nice chap, a great job, only reason for 4 stars was the hourly charge at 120.00 per hour, cost was 477.00.”

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Posted 3 weeks ago

“Very helpful professional advice. Thank you Mr. Neil Heelas. Your professional advice and putting me in touch with company who can fix the problem has bern a great help. Kind Regards Frances”

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Posted 3 weeks ago

“Very professional and clean whilst working on our installation.”

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Posted 4 weeks ago

“Got our boiler up now running, thank you”

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Posted 4 weeks ago

“Excellent efficient service from Steven highly recommended will defiantly use again”

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Posted 4 weeks ago

“Sean was polite and friendly nice chap unfortunately the outside leak wasn't resolved as he said patio needed digging up but turned out to be a damaged stopcock by an outside tap I have neverused which just needed turning off ..but these things happen ..”

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Posted 4 weeks ago

“Excellent service from a very friendly and helpful plumber in response to an emergency situation. Highly recommended”

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Posted 4 weeks ago

“From 1st phonecall to getting my hob disconnect took 4 hours excellent service... a nice polite engineer turned up would definitely recommend 👌”

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Posted 4 weeks ago

“Excellent service, works carried out over and above expectations”

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Posted 4 weeks ago

Plumbingforce is rated 3.8 based on 2,578 reviews